[Resolved] Eureka Forbes — Aqua guard return | |||||
I have ordered Dr Aquaguard Magna RO on 19.11.2015 in confusion of Dr Aquaguard Magna RO+UV. I received product on 20.11.2015 and want to replace the same by Magna RO + UV for which I have contacted customer care and they assured me that they will cancel my product by Monday and will refund within one week. They suggest me to send mail on [protected]@eurekaforbes.com. I have not received any response to either mail or my query raised at customer care. I have called several time to customer care for the issue and they assured me that I will get revert very soon but I have yet not received any thing. Kindly help to resolve my issue at the earliest. Really fed up of poor services from aquaguard. Details Customer ID [protected] Order I'D [protected] MOBILE [protected] /[protected] Email [protected]@yahoo.co.in Complaint number [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 29, 2015 Eureka Forbes Customer Care's response Hi Customer, Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest. Regards, Eureka Forbes Team | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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