| Address: | 520010 | | Website: | WWW.EUREKAFORBES.CO.IN |
My customer id is:[protected] and Place Vijayawada. I have a Aqua Guard RO water purifier with 2 year AMC wef[protected] and valid through[protected] and cost of AMC Silver is Rs.7820/-. As I had a severe problem in the water purifier (water leakage from the bottom and water overflowing from the purifier tank) I had lodged a service request at 5 AM on[protected] and was allotted the service request No.[protected]. Two technicians were allocated the job by name Kumar (Mobile No.[protected]) and Gopi (Mobile No.[protected]) but none of them turned up for taking up the job inspite of my calling them for several times. Finally at 8 pm when I called up, I was told that they would be visiting the next day i.e., on 31st August 2016. I have a serious problem in the water purifier and I had asked for an emergency and urgent visit as I had put off the machine due to the afore stated problem. Inspite of this no one bothered to take up the service and it is really a shameful thing that a private organisation has the least responsibility after having made a payment of Rs.7820 towards AMC. It is a really worst situation, worst service and a pathetic situation. I am sorry to say that may be this was the worst experience faced by me in any private organisation. If you are not able to keep up the consumer services, it is better to close down all your service centres, because it is the same story everywhere. WORST, PATHETIC, HORRIBLE SERVICE TO THE CORE.s Was this information helpful? | 
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