Eureka Forbes — Aqua guard water filter

Address:

Bangalore, Karnataka

I have an aquaguard reviva for 4 years now. horrible service backup for the product. sales and amc renewal team is prompt & excellent. worst part started once amc is signed they hardly have come on a regular basis as per contract. once in four years o[censored]se and regular amc i have called for a complaint of water leakage and was promised to be attended in 24 hrs. now i have complained on[protected] and today on[protected] and every day in-between these days i have reminded and the same reply that it would be atteneded in 24 hr. i have called corp. office in mumbai from bangalore and after trying 7 times someone took the call and promised that i would receive a call back soon. again a hollow promise. the boys are untrained when they do remember to do a cleaning once in a while . hands are not washed before putting them inside the filters usually they ride a bike and carry all the dirt from their ride. nails are long with all dirt inside. so i presume they leave the filter dirtier than what it was with 3 to 4 months o[censored]se. they would some times ask for a lemon to squeeze to clean and some times a tablet is left to dissolve inside. not a consistent system followed advise- don't even consider a demo since they have an excellent dressed to kill sales team impressing upon to get cheated. who respond in minutes and do a new installation in 30 minutes and get amc signed in seconds. this is what happened to me while i made this purchase