Eureka Forbes, Aqua Sure — non compliance to instructions

Address:Nashik, Maharashtra

I purchased an aqua sure water purifier and no one from company has even turned upto install my machine. Inspite of repeated reminders and mails no response from anybody. I have asked for contact details of customer service head and not providing that too.
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if this is their response on initial installation wats the road ahead ?
Dear sonusid3510, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
My contact no is [protected]. My email id is [protected]@gmail.com. The complaint Nos that i have received on three different occasions are [protected], [protected], [protected]. I will never ever recommend your product to anyone in future and also iam initiating a letter to CSDs to please avoid Eureka Forbes. This blatant violation of consumer rights and taking everything for granted.
Dear sonusid3510, thank you for sharing your concern details with us, we have made a note of it.
Our customer care executive will get in touch with you and resolve your issue at the earliest.
Regards,
Eureka Forbes Team

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