[Resolved]  Eureka Forbes — Aquaguard geneus

Address:

560061

I had purchased an aquaguard water purifier - geneus ro + uv model on 30th september 2016. Ever since that time, i have been calling aquaguard customer care for one of the other issue. First time there was an issue with the water taste. I had called the customer helpline multiple times and they came only after 10 days to resolve the issue. Within few days, we had another problem, to which i am calling the helpline numbers everyday, but getting no help. They say that kent has a bad reputation for service but i can say that i am having the worst ever experience for aquaguard. They should resolve the issue within 48 hrs of complaint booking and first time they came after 10 days and now its been over 7 days of complaint booking for the second issue and no one has come to check the issue. I don't recommend to anyone on buying aquaguard ro uv water purifiers as they come with a lot of issues and technicians have a very limited knowledge to address the issues.