[Resolved] Eureka Forbes — Aquaguard geneus wp (new) not working for 2+ weeks | |||||
Have an Aquaguard Geneus WP which is under AMC, has gone defective twice in last 3 - 4 months. Engineer has come a couple of times after multiple follow-ups but not able to repair, everyday he says some other chip is needed. Gave escalation contact of Mr. Padmanavan who never calls back but has to be chased multiple times for a status update. Have to buy water for last 2+ weeks, continuous follow-up and yet no result!! Pathetic service, Eureka Forbes seem to be taking us for a ride. Online call logging does not work, engineer closes call even before attending to meet SLA!!! Customer Code: [protected], drop me a mail at [protected]@hotmail.com or call me on my cell registered with Eureka Forbes if you can help to resolve this. Others: PLS DON'T BUY EUREKA FORBES PRODUCTS, WORST SERVICE!! Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi Ronojoy,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team