Eureka Forbes — Aquaguard magna sold to us by providing wrong information

Address:400003

Respected sir, I had visited your stall at BKC.There I booked for a demo for aquaguard magna.Next day Mr Anil Tripathy visited us and after examining the place he told us that this purifier will work at your place without the pressure pump.But today Mr Temkar the company mechanic came for installation and said that the machine will not work without pressure pump, and for that we will have to spend rs 2700 extra, which we cannot afford it.i told to take this back and return my cheque. But Anil is insisting us to buy another booster purifier, which has no storage. I am not interested in buying that, but the company is not ready to return the money .once paid to them.Is this the company teaching their salesman to sell the product ANYHOW, EVEN BY CHEATING. My cheque is of tomorrows date and ill make a stop payment of it.
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Dear Customer,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

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Eureka Forbes Team
Eureka Forbes - RO machine (Genius)

Pathetic customer care service. unable to solve the issue & least bothered to attend the complaint. I would suggest not to buy Eureka Forbes RO. Not happy with the product as well customer care.

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