Eureka Forbes — Aquaguard Reviva RO not working

Address:Chennai, Tamil Nadu

Hi All, Please be informed you that Aquaguard Reviva RO system was not working properly from 14.05.2016 but i have complaint on 16.05.2015. some one will attend again issue yesterday (24.06.2015)I have booked complaint customer support said waiting for parts you ticket will open .(I ask reference number but customer care representative said ticket still open waiting for parts).but today late evening some attend and said we need to paid Rs 3500 .(its still under warranty ) is not acceptable we are use very minimal . 16.06.2015 water rate below 45 said but today person said above 100 ? I need look at the issue and service my machine with good condition. My contact number [protected] last complaint number is[protected]dated 1606.2015)
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi sheiks_in,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi sheiks_in

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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