Eureka Forbes — Aquaguard RO complaint - Filter issues | |||
I replaced my old Aquaguard purifier last year. The new model is pathetic. Based on advice from sales person, I have fixed an external filter also. once in 2 weeks, the filter stops working and there is no drinking water. when I lodge a complaint, the technician comes after 2 days. I am forced to buy 'can water' even after having Aquaguard filter. I am totally dissatisfied with the service. Yesterday, my filter failed again. I lodged a complaint in toll free number. Then I have to call local technician again informing about the same. Not even once, I got a call from them after lodging a service request. there is a lot of follow up needed from my side. Please change the service centre or let me know an alternate service center number where I can expect better service. I stay in K.K nagar, Chennai. I think my request is picked up by valasaravakkam branch. please remove such centres from your authorized list as it results in poor customer satisfaction. Was this information helpful? | |||
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 2 Comments | |||
Comments
Myself mrs.reeta khare,
i purchased aquasure RO on 26 apr 2015. After 15 day, the filter stops working and there is no drinking water. When I lodge a complaint, the technician comes after 2 days. and asked for commission.
Again I have same complaint, as there is no drinking water at all. I have got
very bad service and experience.
i purchased aquasure RO on 26 apr 2015. After 15 day, the filter stops working and there is no drinking water. When I lodge a complaint, the technician comes after 2 days. and asked for commission.
Again I have same complaint, as there is no drinking water at all. I have got
very bad service and experience.
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Eureka Forbes Team