[Resolved] Eureka Forbes — Aquaguard Smart UV purifier filter change | |||
i) I am a customer of Aquaguard Smart UV water purifier installed in October 2013. The filter was due fr change on 01 October 2014. ii) I booked a complaint on 5th, 16th, 24th, 25th, 26th and 27th of October 2014. iii) There was only one call from an employee on 2nd October who finally didn't turn-up for the required servicing. iv) On 27th, I was given a mobile number of a regional head, Jammu area who has not responded. v) Me and my family are forced to have unfiltered & unhygeinic water for past one month. vi) Additionally, everytime, I wait for 10 minutes before a customer care executive comes on line, which leads to additional grievance and mobile charges. vii) It is requested that complaint may be addressed to immediately Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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