[Resolved]  Eureka Forbes — Aquaguard water purifier no service

Address:	Kolkata, West Bengal, 700019
Website:	www.eurekaforbes.com

This is a notification to all my friends and family here on digital media to be careful and beware of eureka forbes, which sells aquaguard. This is the most unethical company. Eureka forbes sells their aquaguard under the promise of service, but no service is provided. Repeated phone calls to their call centres have no effect. They keep giving answers like your complaint is open and we shall look into it, whereas all that is required for them is to send a technician to repair the aquaguard. When you call up their customer service line it plays a song of pledging to gift 5 litres of clean water. I ask what right does this company have to talk about such pledges when it cannot even service its existing customers. Complaint was done on 22nd of october, 3 full days have passed, we do not have any water to drink at home and these people say that they will look into it when the time comes. On my last complaint i was kept on hold and then they transferred the line to the "concerned department" while the stupid nonsensical pledge went on playing in the background, and after a while the phone was disconnected by them, which goes miles to prove that they have no intention to service customers but yes when it comes to selling they will come all over you... Beware folks of eureka forbes and its misleading promises, never buy aquaguard, it has no service...