Eureka Forbes Complaints & Reviews

I purchase aquaguard maxima ro+uv on dated 28/5/17. Aquaguard is not working since 9/3/18. Aquaguard is in warrenty period, i registerd a complaint in customer care on 10/3/18. My complaint no is [protected]. i call daily in customer care and they give me same reply that your complaint is forwaded daily, no technical person came to attend the complaint till now....

Hi, last week i made compliant my tape is broken one person came he did incomplete work he changed candle collected money went, but water is leaking downside again called him he not responding then i made compliant in customer care 10 times whenever i call they will he will be coming with in two minutes but one has come till now

Very word services only they will come collect money. Money needed person

Regardsbr...

This mail is to complaint against the worst service centre of aquaguard service provider apex service center.

Complaint details: we have registered our complaint for repairing the tap of our aquaguard ro water purifier to apex service centre customer care no [protected] on 7th march. They have sent the technician mr. Jagjeet singh on 8th march at 8 pm in the night and while repairing the tap he damaged the sensor of ro and charged...

Hi am solomon
Manager of stumpfields cottage
I have purchased vacuum cleaner from ooty bigshop we are using 3 vacuum cleaners we purchased a new one for more comfortable it's been purchased on december but it got trouble in jan and repaired in same month but again it's issues with the spare parts i asked them to replace i said i'll pay too but still no responsed it's a new one have a warranty for one year now it's really trouble...

I gave eureka forbes trendy vacuum cleaner at your service center located at h-ii/97 sector c lda colony kanpur road lucknow for change of its motor. After replacement of motor it tripped frequently even when motor is cold.
I submitted my vacuum cleaner for rectification back to service dealer.
The vacuum cleaner is being offered to me with its thermostat bypassed. I am not ready to accept in this position. I told them to replace...

Dear sir,
I have purchased wet&dry vacume cleaner from eureka forbes at about 4 years back. Since there was much noise i made a service requeste. My request was registered and given reference no.[protected].
With regard to my service request no. [protected], they sent technician one mr. Prabhu and he has attended the complaint. He replaced vacuum cleaner motor and assumed that the cable auto winding in will be attended with...

With regard to my service request no. [protected], they sent technician one mr. Prabhu he replaced vacuum cleaner motor and assumed that the cable auto winding will be attended with in two or three days and collected check for (Rs.4280/-). But he didn't turned up again. At same time he has not given me proper receipt for i paid.
Regards. K. N. Reddy...

I am very much surprised how my complaint no.[protected] dated 20-feb-18 has been closed without resolving the problem & a new request [protected] for the same un-resolved problem has been registered on 7-mar-18.

I have just now discussed with mr. Kaushal (Customer care no. [protected]) who connected my call to mr. Ganesh rawat (Regional service head) tried to get the reason for cancelling my request but no one could reply to...

We have complain many times on call as well as on their website for the issue not recivig water. But none of any body is solvng the issue their engineer visited 2 times & saying they have not recive parts from company will get resolved in 1- day all the time repeating same. I have logged complain on 22nd feb today is 7th till not solved please help to make resolve the issue & should tke strict action againstsuch companies....

I have purchased, eureka forbes superb model water purifier in june - july from paytm, the product is in warranty period. The service light indication is on every after 15 days since i purchased, after complaining still the problem not solved, even create a new problem of water leakage from the machine. Repetition of the same problem in new machine is not acceptable....

I have purchased one dr. Aquaguard megna hd ro (Nxt) on 18.12.2017 from your divisional sales office at kolkata through your sales representative mr. Mridul kanti roy.. At that time, my old aquaguard i-nova had 3 years amc (December 2016 to december 2019) with your company. The sales representative initially told me that amc charge of residual 2 years will be paid back to me. Accordingly i handed over a cheque for rs.16190 to him for the...

Akhand pratap singh is a fraud and neither did eureka forbes inform us about this. This man duped us with the contract of 4.5k you guys suck. Akhand sent his technician to my house for the service and all that the guy did was he took out the filter from the aquaguard, rinsed it and put the same thing back again while they are supposed to be replacing it with a brand new filter. Is this the kind of service that is to be given to customers?...

I have purchased aquaguard in nov 2017 and installed. in Dec 2017 purifier not working after complaining in customer care 2 month later in feb 2018 person came and told membrum is damage and have to replace and charge will be 2500/- if i have to pay this mucg amount in one month from the date of purchased then why purchase this auqaguard for payment of every month 2500 and what thing include in guarantee....

I purchased two air purifiers from you in the month of february-2018 & started using them only w. E. F. 18.02.2018. For the last ten days light indicating filter life in the scpr-700 is continuously blinking. I complained to your local aligarh agent who sent some person who cleaned the filters & said then after few hours of working blinking will stop. But even after regular use of the air purifier the blinking has not stopped. I again complained...

Very much disappointed with eureka forbes company, ordered eureka forbes aquaguared magna hd ro uv with mineral catridge with order no.[protected]...Date of purchase in online[protected].
Complaint no.[protected]
reg no.[protected]
we bought this product 5 months back, but no one has come to install the product, we ve called the customer care many times...Every time they tell us, "sir we will be installing in 24 hrs"br...

I am using eureka vacum cleaner but since last one year, company or their service partner are not providing paper bags. Does company want consumer to throw old vacum cleaner and to buy new one which have plastic container.
My old machine is working but due to non availibility of paper bags, i can not use it
Pl help and supply paper bags
I am ready to purchase from service centre. Pl make it available at service centre...

I have done amc for my aquaguard for the period 10/5/2017 to 10/5/2020, but no service representative is attending for servicing my aquaguard.in the contract receipt no 27732527 your representative has mentioned my mobile number wrongly as [protected] instead of my correct mobile number [protected]. I contacted many times to your representative, but nobody responds to my calls.
My earlier address was plot no - mig -01, kalinga vihar,...

I have recently bought a vacuum cleaner model no. Euroclean wd x2 ([protected]), customer code:[protected], po number: so503848 dated 30.12.2017, invoice no.[protected] dated 30.12.2017 delivered on 31.12.2017. The sales person sent by customer care made a false promise on giving a gift (Travel bag). Also he has not provided a formal demonstration on how to use all the components and attachments given for model wdx2

I...

I am Subhasis Adhikari at Sandeswartala, Chinsurah, Hooghly - 712101, i have some problems in my water filter then i call to Eureka Forbes service Center, then the service man CHIRANJIT PAL ( ID - 59368 ) is not provided his proper service and his activities is very ruff. He open the purify with out wash his hand. His Phone No.[protected]. At present I not use my water purifier for complete service. if i have no response I have to get legal...

I purchased dr aeroguard scpr 700 model air purifier from eureka forbes in dec 2016. Immediately the unit started making mexhanucal sounds and stopped working. After email/phone/online/local partners follow up first attendance was done in 6 months time. After service the unit worked less than a day and again stopped working. Again after 5 months of follow up 2nd attendance made with unit working for few hours. No even system does not power...