Eureka Forbes Complaints & Reviews

Dear sir,
I have purchased eureka water purifier (Magna model) thinking that i am going to buy the best product. But... When it comes to after sale service, my above thinking became reverse... I. E. I have purchased the worst product... I have lodged service request on 13th may 2017 and service request no is [protected]. Today is 17th may 2017 but my complaint is yet to be attendet... And i am forced to buy water from the market even...

I Madhuri Singh your 15 year old customer and i use eureka forbes water purification, model name classic, but from last four year company cheated me. I gived you two year amc contract from 2013 but after contract your not a single employee or technician has seen me. And when contract time was almost complete than you technician was came to my house for servicing and contract for new amc. And this time they do too much cheated me one they...

I have installed Eureka forbes aquaguard on 28 th Aug 2015. Since Feb 2017 its not functioning and came to know by a service boy that some parts to be replaced. It may be ECB as he said. So kindly repair the aquaguard at the earliest possible because the service center boys are not attending us inspite of several complains..
Pranati Dey
Berhampur University, Bhanjabihar, Ganjam, Odisha
PH no. [protected]...

Hi,

This is your customer Mr. Hosang Mistry from Surat, Gujarat, India. My customer code is [protected]. We had entered into an AMC contract for 3 years with Eureka Forbes considering that we would get good services, but I am sorry to say that your services are highly unsatisfactory. We had lastly got our AQUAGUARD I-NOVA serviced through MR. DINESH (MOB NO. [protected]) on 5/3/2017 & we had requested him ample of times for...

Dear sir on 13 june 2016 i purchased aquasure water purifier xpert model from allahabad uttarpradesh. As per company norms they give free service two times within a year. My product is also in warranty period. So many times i called to customer care centre of eureka forbes to send technician to my home for free servicing of my product. But every times they note my complaint and say that within 2 days they will send the technician. But now...

Hi,

I have purchased the Dr. Aquaguard Magna in April 2016 and the product delivered after 2 weeks. No one visited for installing the Aquaguard for almost 2 months and after complaining many times installed in June and in July we shifted the house. From then again no one visited to install the Aquaguard till November.Finally, We installed the Aquaguard with the local plumber. For every 3 months servicing to be done but no...

This is a complain against Reliance Digital Asansol from where I have purchased a R. O Aquaguard water purifier on 31st March 2017 in the name of Asit Kumar Banerjee.. After installation it has started giving problems after 20 days.I have complained about it several times and then service man was provided from Reliance Digital who has detected a problem and said that "ic "need to be change .But after that no one has came nor Reliance Digital...

Sir iam ravendra reddy from productie of andhra pradesh state. I was purchased one vacuum cleaner on 9.3.2017. Type of vacuum cleaner is wd x2 vacuum cleaner. It is not working as iam informed to the local service person and he attended and found that motor was burnt, that has to be replaced shortly. But it was about to working one day and got failed. Since two months over about the complaint not replaced the motor with new one. Please inform...

Sir when water comes out of the purifier brown dusts comes with the water. I have called the office from Saturday but no one has came to solve the problem it was already happened before a month and the person once came but after 7 days same result. Pls solve the problem as the water of our area is very much worst to use. Pls instruct them to come after calling me. As no one will be in home when he come....

My name is jean fernandes n i am very disappointed by yr service. I live in mumbai. I havent had a single visit by your sales rep. We r trying to contact the technician but no response from his end. Customer id is [protected] and our request no is [protected]. We contacted the technician kamlesh parmar on his mobile no [protected] n he has not been responding. Kindly look into this asap or else we discontinue...

Dear Sir/Madam

This is to bring to your notice the pathetic customer service experience that eureka forbes is giving to new customers. I bought Aquaguard Enhance RO model on last week. I called customer care 39883333 on 10th May, 2017 and requested for installation. The request trail can be traced using mobile number [protected]. Since then I am calling almost everyday but nobody turned up till now for installation. I am using...

Dear sir,
I have complained several time to customer number for service, but till now no one has come to fix it.
Water comes out from the filter will impurities and it is unuseable to drink.
Name: suresh krishnan
Customer code: [protected]
Address : d8 devi apartment mini bypass rd
Puthiriya. Kozhikode. Kerala.

Phone number; new +[protected]Old 2743232)
Mobile # [protected]...

Hi,

Eureka forbes customer id : [protected]
Eureka forbes order no :[protected]

Issue : i have purchased this product around now around 2 months ago and am already facing major service issues with aquaguard. The product is still not installed in my house since a part was broken by the installation engineer while installation.

I have been requesting refund of my money rs. 18500/- as per their...

I had purchased the above product over a year back & the same is now not covered under warranty. On 29th April 2017, had registered a complaint regd the machine, that some burning smell is coming, complaint No. [protected], same was not attended.
Registered another complaint on 07th May' 17, Complaint No. 99330630, again the complaint was not attended too.
Registered another complaint on 09th May' 17, Complaint No.[protected],...

Mere dwara 2009 me aquaguard booster dhar ki mahima enterprises se kharida tha.
Pichle varsh 4.8.2016 ko iska pcb kharab hone par badalvaya tha. Tab mahima enterprises ne change karne k rs. 1800 + charges liye the.
Pcb punhh kharab hone par mahima ent. Se charcha karne par unhone bataya ki aapko punh rs. 1800+ lagega
Water purifier ka 20% charge ek pcb me lagne k baad bhi iss pcb ki guarantee /warranty nahi hai aascharya...

My previous machine wasnt working properly so I called up at eureka forbes to send their person. Amit more came from Eureka and said machine is old and shud be replaced. I said I am fine with it and selected latest Dr. Magna Machine. He took 12500 rupees from me and said there are authorized dealers through which eureka forbes sell the machines nowadays and gave me a bill with akshay enterprise but I said I need a warranty of eureka forbes...

Requested for filter change and filter cap replace (Due to leak)
; only replaced filter ; they didnt fix the leak they said they will come and fix it later and they never fixed it. (07/03/2017)
Cap leaked increased and cause the electric circuits to short and fry. No response from local service center for a month now; i requested help from service center (First week of april 2017)
(Service tax no: aaace5767fst0001 ;...

Dear sir/ madam
Here i m looking for better service from your side for your existing customer
Because i m already your customer i order your co. For a new water purifier
My order no. Is [protected]. But this time my experince with your co. Is very poor your representative are unable to install my order on time that was commited by them. So i cancelled my order and request you to collect your product from my place.
Eema/sachin...

Hi,

I have purchased Aquaguard Magna Nxt HD RO+UV on May 6th. While placing the order i was assured that the product will be delivered to be on May 7th and be installed on the same day. This was not adhered to and the manager Kumaresh ([protected]) assured me that the product will be delivered to me on Tuesday i.e May 9th. This was not adhered to either. After calling the manager multiple times the product was delivered to...

Customer name : samuel benjamin (Mobile no.[protected])
Customer address :
No.283/1, mission cottage,
Mannoli amman koil street, 89-veppampattu-602024.
My name is kishan benjamin. We bought the vacuum cleaner wd x2 on 29/06/2016 (Under one year warranty) by door to door sale. The sale person name is manikandan and the mobile number is[protected]. I was the raised the complainants about my product on 10/04/2017,...