Eureka Forbes Complaints & Reviews

I have purchased a Dr. Aquaguard water purifier of the model
Geneus+ from M/s Eureka Forbes Sales personnel when they
conducted a sales camp in Salem Steel Plant Township during
October, 2016. After installation on 25/10/2016, the machine was attended by the service personnel 8 times so far !!!

The problems faced within 3 months of purchase:
:
1. During water filling, time taken...

I have a Euroclean machine which we use it daily for cleaning in Mysore. I need dust paper bags for my cleaner . I visited the center's in Mysore as well as in Bangalore. But, unable to get it anywhere. Everywhere they say it is out of stock. This is the status from past 6 months . When and where can I get the dust bags ? . I need them urgently . Please give me proper information ......

I am from Dehradun and have a vaccum Machine which got inoperative, I personally visited to the Service Centre in Dehradun and told him about the problem. the guy told me that there is a issue in the PCB of the Vaccum machine and he told me that the spare parts of the Vaccum Machine is not with them, they have to order from the spare part vendor but till date the PCB is not installed due to wrong PCB's are being send by the Spare part vendor.br...

I bought Aqua guard RO from Eureka forbes in Sep 2016, recently ( 1month) back started facing some technical issue with the unit, service was done but issue was not resolved, called up the cust care group to file the complaint again, same person was assigned the job ( I am not sure if he was aware of the actual problem) however I told him that I am not able to find the original bill due to which part replacement was not possible. Spoke to...

We booked Aquaguard reviva UV. Machine came on Tuesday night around 9 pm and next morning plumber came to installed the machine around 8.30 am. The meeting time was always before 10 am and after 8 pm as I have seven days working profile. Story became worse when plumber came but installed the machine at not a suitable height I called to sales executive and he provided me personal number of plumber. I made call to plumber and request to come...

I have made a online purchase of 'Euroclean WD Vacuum Cleaner' from 'Eureka Forbes' website for which they've charged me 14490 hundred rupees, but the amount in the bill was 13990, they have charged me 500 rupees in excess.So, I asked them for refund of that my rightful money, they are irresponsible and showing no concern towards my request.My Customer id is:[protected], Invoice number is :[protected], Purchase date is[protected].I have contacted...

We've bought aquaguard reviva water purifier from this horrible company and we badly regret for that. Our filter got repaired one week before and there was no water inflow in the purifier and it stopped working. I called Eureka forbes service no: 3988 3333 for more than 6 times and they got all the information from me like telephone no, address, model name all the 6 times. They gave me a complaint ID which was of no use. I called them and...

My RO under AMC contract no[protected] dated[protected] is for 2 years. (1)The same is not attended as per schedule fixed by company.
(2)Replacement of consumables per year has not been provided after completion of one year.
(3)At 10:57:33 hrs of[protected], I received message from AM-EUREKA " Your service request number [protected] has been allocated to technician Mr BASUDEV DAS ([protected]) It will be attended shortly-Eureka...

Purchased Dr Aquaguard Classic + model on 30 Jan 17.Amount fully paid by cash. Till now bill not received. Article installed by sales personal which was not done properly. Complain made with I'd no [protected] dated 04 Feb 17. Till now out put nil.Approached sales personal of Bhubaneswer region and all of them advised me like RISHI MUNI...Your work will be done shortly. That's all. But till nothing happened. From 07 th Feb to till date nothing...

Booked for buying water purifier by paying Rs.1000 vide Receipt no 047952 Dt 14/10/2015 from Eureka Forbes Limited, 1609, P&T Block, Kuvempunagar, Mysore-570023 with a condition that the product should be delivered with in 7 days of booking.
But the sales boy Mr.Dinesh ph no [protected] kept on giving false promises and ultimately started avoiding the calls and till now neither delivered the product nor returned the advance of Rs 1000...

Hi,
My AMC number:[protected]
Today I had booked a service request since my aqua guard is not working.
I am yet to receive the AMC invoice soft copy :[protected].
I sighted the AMC number to the repair person from eureka forbs, according to him the dust filter was blocked and he need to replace few parts.
The service charge not suppose to be charged but he didn't aggreed even though I provided him with...

Is react water technologies a truly authorised dealer of eureka Forbes? Been having a harrowing experience since last 2 weeks. Thankfully haven't paid for the product still and they are refusing to take it back. Haven't received any invoice too and order no. Is 174. These guys look bogus to me. They have been trying everything possible to fix the issues with additional parts etc but nothing seems to work. They are refusing to take it back...

Bad service
i had purchased aqua sure extra tuff water purifier 6 months before and for first service i had follow up with company for since last 1 months but they have not send any person for service and i had follow up for many times and due to it my product get damage i want replacement of product and refund

Plz take some action or I have to complain in consumer foram...

I am Manoj Kumar Senapati from Balasore, Odisha. I am having Aquaguard, My customer id is [protected]. My machine is in AMC and not working from 22nd Jan 2017, I have raised complaint in 25th Jan 2017 vide Service Request No-[protected] but still looking towards sky for the resolution, no service person from your end come till date, I am lodging complaints is everyday days from last one month. In spite of again and again lodging the complaint...

I am lodging this complaint as Eureka Forbes have tagged my personal mobile number to a Eureka Forbes representative named Pavankumar. Because of this I am receiving several calls from different clients of Eureka Forbes - approx 7-8 in a day. Its extremely disturbing and also harrasing as I have to keep telling each caller that its a wrong no and the give him the aforesaid brief. When I tried to lodge a complaint with Eureka Forbes customer...

Sir, we have purchased dr aquaguard in june 2016. from that day onwards we are facing problems with that unit. continuously we are giving complaints to the company. they are sending their service men to clear the problem. but the problem is not yet solved. actually the problem is we are unable to drink that water. purified water is having alkaline taste. so we have given that water for testing. they have given a report stating that ph of...

It's been 3 weeks now & Eureka couldn't install an RO+UV for me. I've been talking to your customer service frequently & no updates. Thrice I've got the text it's been resolved without even a technician visit. On 31st I've raised another request with number: [protected], technician Pancham visited on 2nd Feb without complete troubleshooting tools & failed to sort out due to shortage of PCB as discussed with Rishi(one of the technician supervisor)....

I am not able to use my euroclean Ace from past few months as I don't have dust bags for the same. I tried searching it online and with customer care too. Customer care guys called us and offering us with new Vacuum cleaner to purchase rather than providing solution to my problem. Please help me in finding out stores where I can get Dust Bags in Bangalore. My vacuum cleaner is working fine, so I don't want to buy another one just because...

I would like to complaint about the water system which is coming out from the outlet even after the indications are ready for water flow and if at all little water comes out it's not well purified.
S/N - [protected]
I/S - 14724
CM/L - 3077454.
Please kindly resolve the problem as earliest as possible and the item is purchased on June'16 and has its warranty till June'17....

Hi good evening sir

i m mr. G.N Bhat from srinagar kashmir. i want to bring in your kind notice that sometimes before i purchased a vacuum cleaner here from a distributor and a month back, some problem developed in the cleaner. accordingly i informed the service center and a delivery boy came here and took the clear along with and till date the clearer has not been returned despite my repeated requests. every day they are making...