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Eureka Forbes Complaints & Reviews

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Last updated Mar 25, 2024
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Eureka Forbes reviews & complaints page 200

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S
samxtreme
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fraud AMC service

Address:Gurgaon, Haryana, 122101

I called up Eureka Forbes helpline in February 2016 and an Aquaguard technician came home for service the next day and did service. He collected Rs. 5000 for AMC for 1 years in cash and given duplicate bill copy. I called up Eureka Forbes on 11 September again for service. An aquagaurd technician came today for service. However, Eureka Forbes is claiming it's not their bill and that I have not applied for AMC yet. The technician who did this...
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Basrag
from Solapur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vacuum cleaner/ promise not kept

Address:New Delhi, Delhi, 110018

I have purchased a vaccume cleaner from Flipkart and called Eureka Forbes after the delivery for demo of the product. I was told the guy will come in a week. After 3 weeks I recieved a call asking if there was any complaint? Told him that i m still waiting for the demo guy. He said will arrange asap. No go. More than a month and its still unused. Highly disappointed...
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R
ranjitha mudhiraj
from Hyderabad, Telangana
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No update on Refund | Aquaguard water purifier

Address:Hyderabad, Andhra Pradesh, 500047
Website:Eureka Forbes

Hi

I have purchased product Aquaguard water purifier (customer id: [protected] and order id: [protected]) from Eureka Forbes site.

This is to inform you that i have requested for return and refund policy on Tuesday(6th September 2016) as the product is not suitable for installation. The request id is #002345. Till now, no one has reached out to me to collect the product. No update on refund.

Hope...
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S
suryapushpa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding returning of dr. Aquaguard water purifier

Address:500008

Sir,
we purchased DR.aqua water purifyer on june 30th 2016.
The executive did not inform about 60% wastage of water while purifying.As we are purchasing water tankers from outside we are facing lot of water problems through wastage of water.
so i want to return the water purifyer please kindly return my amount back as earily as possible .
Thankyou....
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S
Saurav2374
from Gadhinglaj, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aquaguard Inova

Address:Mumbai City, Maharashtra, 400705
Website:www.eurekaforbes.com

I have been duped by the Eureka Forbes technician last week. I needed my Aquaguard INOVA water purifier to be serviced and candles / carbon filter changed. When the technician came in, he said that the cost of cartridge + filter is INR 1575 which shall be replaced every year and two servicing per year is INR 800. So total cost per year is INR 2375, and AMC for 3 years is at INR 4965. Hence I would save INR 2000+ in a three year period. Based...
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Prawal Upadhyay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product came out to be faulty within a month of purchase and pathetic response from Eureka

Address:New Delhi, Delhi, 100030
Website:www.eurekaforbes.com/Product/Escalate-Your-Service-Request

Purchased Aquaguard magna HD RO on 15th May 2016 and the product started throwing issues within a month of its purchase. After multiple complains the technician came, repaired it then and assured us of no show further. However, again during last month the machine started behaving improper.
I registered a complain again (Ref no.[protected] days back and I was told that the technician would visit within 2 working days. Till date, neither...
+2 photos
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S
Sushil Sirsat
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aquaguard sensa & euroair detox

Address:Jaipur, Rajasthan, 302026

I have raised complaint for my water purifier aquaguard sensa on 18/08/2016, no one had visited nor called. Then again i had called call customer care centre the person name niket told the earlier the complaint was not properly processed he will create a new complaint. The no. Was 88994407 dtd 31/08/2016. Suddenly i got a message that the complaint has been solved. Then again i called customer care this time again i again got new complaint...
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S
sjsraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dr Aquaguard HD Magna RO+UV

Address:600028

Hi Everyone,

I bought this Dr Aquaguard HD Magna RO+UV, for 17000/- on 21 Feb 16 from their Direct Sales Office in 1 Floor, Sannathi Street, Poonamallee from a sales guy named Dhanavel.T. Now I shifted to Mylapore and got it installed by the company people on 30 May 16. Now within this period, the water stopped coming 3 times and all the time when I complain on their customer care number a guy comes and changes the external...
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Jayashri Kashyap
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dr. Aquaguard faulty device

Address:560085

Hi, I purchased the Dr. Aquaguard from eureka last September. From the time of purchase the unit has some or the other problem. It leaks all the time and they don't even bother. I am asking for a replacement to which they just give hypothetical reasons and try to wash their hands off. Is this the kind of service to be given. They have stupid policies and warranty terms. Hardware is not covered but only service. Only 30 days replacement policy....
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M
maheshraots
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by Service Technician

Address:560073

Hello there,

One of the service person from Eureka Forbes who use to visit our home for the service, one day offered the AMC (Annual Maintenance Contract) and took 4000 Rupees and gave the Bill Receipt.

Later on, he dint turn up, not answering phone also. Upon enquiring found that he left the job and heard that Aqua Guard company has given Bill Paid Receipt Book to many Service Technicians to cheat the customer...
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D
Deb1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Eureka forbes - aquaguard genus - no one contacted for water leakage. Very poor service!!

Address:Mumbai City, Maharashtra, 603013
Website:www.eurekaforbes.com

Hi,

I have been suffering with water leakage from aquaguard geneus for past 4 days. Raised 3 complaints with the customer care but no response from them yet. No one contacted. Whenever i call the customer care, their usual response is "it will be resolved today. We have escalated it". Not sure do they really mean what they say!!! Utter bs company with bs products and bs customer care employees. No one turned up or...
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A
adinath wade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dr. Aquaguard Magna HD RO+UV, water smelling from first day of delivery

Address:411041

Customer ID is [protected]
Order ID is [protected]
transaction id is [protected]
i want replace my product because from first day of start the machine water smelling.
number of times your service representative come and do their work but problem is not solved till.
please give me good quality product as early as possible i am trying from last two weeks. no one telling solution me i talk with customer representative...
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D
Dinesh bk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service received

Address:560102
Website:AQUA GUARD

Hi all,

what sort of service you have in aqua guard.
I booked service request on 5th sep 16-[protected] and one harisha was supposed to get my unit serviced in 48 hours,
that person has not even bothered to call me till date,
what sort of people do you employ.

On 28th jul'16 the service request #[protected] was opened and murthy was supposed to service my unit with in 48 hours, this...
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P
Pradeep2014
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received free Provogue watch till yet

Address:411017
Website:www.eurekaforbes.com

Customer id - [protected]

I have purchased aguaguard classic+ on 18 july through eurekaforbes website.
Provogue watch was free on purchase made through website. Its more than 45 days and still i haven't received Provogue watch.
Could you please look into this maater and escalate to concerned department.
Please let me know for any more details required

regards,
Pradeep
goyal.[protected]@gmail.com...
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V
vijaythakur69
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dr. Aquaguard Magna HD RO + UV Filter faulty

Address:Nashik, Maharashtra, 422006
Website:Dr Eureka Forbes

Dr. Aquaguard magna hd ro + uv (failed product- worst of worst product)

i have purchased a dr. Aquaguard magna hd ro + uv on aug'2016.

1st call: - since 1st month we are facing issue with this product.
Gave call to customer care, enginer visited and for time being issue was resolved giving excuse of impure water due to rany season.

2nd call: - den again after 30 to 40 days same problem...
+3 photos
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N
NeeleshPandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service water purifier

Address:Mumbai City, Maharashtra, 401107
Website:www.eurekaforbes.com

My eureka forbes-aquaguard water purifier isn't working for the last 7 days. My complaint number with eureka forbes is [protected] lodged on august 31, 2016.

Till now, the service is not done. We are on tap water for the last 7 days.

How can these people claim to have an objective to serve good water?

Pathetic customer service. I have tried reaching all the phone numbers and is of no use....
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V
vasu_123456
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last 1 month complain given for service but noone attended

Address:282010

Hi,

I have purshed Eurek Forbes water purifier from Lotus vijay nagar branch on[protected], We have shifted from Indore to Agra before 6 month back, but we got problem in water purifier on Aug month, I have complained to coustmer care, he always forwarded complain to indore office, after many request, they have changed the address from indore to agra but after 2-3 complains to coustmer care, Engineer visited and check the...
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Mahendra Bhadane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dr. aquaguard magna uv: refund requested - not responding to request

Address:Mumbai City, Maharashtra
Website:Eurekaforbes.com

My brother harshal bhadane has purchased dr. Aquaguard magna uv on 9 april, 2016. We have received the order but we found that, the product is not suitable for our house.

My customer id is [protected].

We have requested the refund or replacement with suitable product for the same to customer care#[protected]. Also sent the email at [protected]@eurekaforbes.co.in.

We have raised the...
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A
ak1973s
from Gangtok, Sikkim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free amc servise for water purifier

Address:Darjeeling, West Bengal, 734008
Website:www.eurekaforbes.com

I got amc on 07.09.2015 for water purifier. But till now only one free service done on dated 04.02.16. I call several times to service center but not sent service engineer till day. My contract receipt no. Is[protected]. Take necessary action please. Our water purifier model is re viva ro.

From
Amarendra kumar singh
Flat_h, 1st floor, block-a,
Sankalp enclave
Siliguri
[protected]...
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hbhoneja
from Darwha, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aqua guard service

Address:Nagpur, Maharashtra

I have filed a service requeston 25.08.2016 for servicing of aqua guard the amc of which is valid till march 17. My request was registered vide request number [protected]. The same was allotted to technician mr. Nilesh bawane. But nobody attended and i received a message on the same evening that your service is attended. Once again i lodged a service request with the company on 30.08.2016 and the service request number [protected] was allocated...
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