Eureka Forbes Complaints & Reviews

My mother purchased AMC for RO hoping that she will get good service on the RO that I had purchased for her. But the was not services even once and now AMC is about the expire in 2 months.
My mother an I have been registering complaints but no response. One day my mother spoke to the Amritsar head ABHISHEK and said we will file case in consumer court. Abhishek said do it and wait for years...
Such disgusting people should be...

Sales representative of eureka forbes at cuttack(odisha) mr.Chitta(mobile number-[protected]) and mr.Rudra(mobile number-[protected]) cheating me and harassed me lot.Please do the needful...

Water leakage is not fixed even after so many complaints. Technicians have visited more than five times but its not yet fixed. Senior technician has visited told us thst its a harware issue and he took the motherboard with him saying he will replace. He is not showing up since many days. I am escalating this to their customer team daily but no response from them. This is real bad after spending so much on amc.
Customer code :[protected]br...

I have brought a vaccum cleaner of Eureka Forbes on 5 may 2020. It's not even a year and my product is not working. I have called up customer care for service on 14 th December and it's been three weeks and none of them have called. I called them daily for the status and daily iget the same answer stating " I am escalating the request and technicians will contact me in 24 hours".
Since three weeks same answer can some one help me to...

I need dust bags for my euro clean vaccum cleaner. The same is not available anywhere.Pl assist asap as all your service centres are not responding properly or helping....

We have purchase this product on 19th march 2020 till now we have been face so many issues particular with this product.
Sometimes Filter is not working or sometimes some service issues are there.
Now Eureka Forbes person told that its all about usage. we have not use this product during lockdown period as we were at our native place, we started to use this from 1 st june 2020. During this 6 months we need to call eureka forbes...

I had purchased this "NRICH HD RO+UV+MTDS" model from authorized sales center by paying 21K around in 2019. Within 6-7 months its Filter was showing "Red Alarm" of full consumption. I was surprised because we have a family of 5 members(including 2 senior citizen and one 5 yrs old kid) and its hardly 14-16 ltr water consumption daily. With no other option left, I took AMC by paying 5000/- and refilled it on June, 2020.br...

I have a Booster Model Aquaguard Water Purifier under AMC valid upto 03.04.2021 from 04.04.2019. However, nobody has done regular servicing from December 2019.

I lodged a complaint (No.[protected]) with you and in response, On 14.07.2020, I received a message expressing regrets, stated that considering the current unsafe environment, you are not able to give the due service and extended the AMC by a month upto 28.05.2021. br...

I had an Aquaguard Aquaflo water filter from Eureka Forbes. I renewed the AMC in Sep 2019 for 2 years by paying Rs 2900 (Tax Invoice - [protected]). Eureka Forbes Technician visited and he said that the machine cannot be serviced as it is very old. He suggested that I buy a new machine as an exchange and the either they will refund the AMC or it will be transferred to the new machine after its warranty gets over. Hence I bought the new machine...

Water purifier used in Chazhur gramapanchayat, Thrissur Dist, Kerala State is not working properly.( Model- Aqua guard Hot & Cold ).

ContactNo. [protected], [protected]...

My name is A.Sankaranarayanan. I purchased the above water purifier from your outlet at Madurai on 23.03.2019 and i have been using it at my house at 34B, First Street, Jaihindpuram, Madurai. Later AMC for a period of three years from 29.03.2020 to 28.03.2023 was made on 19.02.2020 at Madurai by paying Rs.5445. Contract No.[protected]. Now on 06.12.2020 I brought the above water purifier to Bangalore to be used in our house at 892, 9th A Cross,...

Hi,

I am Ramasubramanian, who has logged the AQUAGUARD NRICH Complaint that, since it is NOT WORKING. When I checked with the Eureka Forbes Chennai service manager, he is telling we have already placed order for the spare parts, it will take another 4 to 5 days of time. Could you please ask him to pressurize the vendor to deliver the indent at the earliest. Since we are dependent on AQUAGUARD, we don't have any alternative...

I have registered a complaint on 21-Nov-2020 through phone [protected]. For your information this compliant is regarding non-working of Euroclean WD X2 Vacuum Cleaner. I have followed up 4 times since then but the issue has not been attended so far. Every time I have called up, I am given assurance of someone will contact me within 24 hours. In the last call the teleoperator kept me on hold seeking for someone to speak with me. She didn't...

It's been 45 days that I have complained but nonone has attended the call. I have registered complain through all medium but of no use. I have amc for the product but they are voluntarily ignoring it ....

Mandatory Service Id: GWPDSPRUM0000
My water purifier stopped working today and the last mandatory service was pending from the company.

Today a technician came to handle the last mandatory service, he checked and asked us to pay Rs.4500 to fix the blocked filter.

We insisted that spare parts replacement is part of the pending service but he denied that.

From the day 1 since i bought the...

I bought eureka forbes superb water purifier and right after installation it started leaking.
Now I have shaky confidence on whole product as the basic quality assurance tests are failing.
Please replace the unit or take it back with full refund.
Repairing the machine on very first day should not be an option.

Service request number: [protected]
EmailId: 95.[protected]@gmail.com

Date...

I bought aquaguard machine on July 17 2020 from vijay sales jetalpur road vadodara.
In September machine got out to service so we changed candel and now on 1st December machine needs to change candle again so we showed up to vijay sales we contacted aquaguard customer care too but they said complain will solve in 24 hours but it's 11th today I have tried to vist store (vijay sales) 3 times and also I have complained to eureka forbes...

Kindly find the images the damage occurred during aqua guard installation by the EUREKA FORBES plumber on 09/12/20....

Customer Code: [protected]; AMC :[protected] at Kolkata.
Customer name: Mrs Tapati Sircar, regd. mob: [protected], alt. mob:
[protected]. Above unit was last renewed on 28/11/2019 for 1 yr at 1/53, Dover Place, gr. floor, Kolkata 700019 by Service Provider Mrs Karabi Chakrabarti.
Consequent to shifting, reinstalled around 08or09/12/2019 at Flat No: C2/7, Payamanti chs, Kolkata 700I07, Service Provider Mr Subasis Chakrabarti,...

Eureka Forbes ticket no: [protected].

Ticket was opened on 15th Nov and technician left stating that he would have to get approval to replace the part and once approval is received, he would come and replace the part.

Post that there was no communication either from technician or from local body. No one bothered to even pick up the phone for week(s).

I have called and mailed support and there...