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Eureka Forbes Complaints & Reviews

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Last updated Mar 25, 2024
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Eureka Forbes reviews & complaints page 82

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K
Kamlesh Valecha
from Mumbai, Maharashtra
Oct 21, 2022
This thread was updated on Oct 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of my amc charges of dr aqua guard classic plus with booster pump water purifier

Address:Haresh H Valecha Add: hally Apt, Flat No: 501, Nr: Navjeeven Bank, Siru Chowk , Ulhasnagar-2 Mob No: 9922577193 Call after 12pm to 12am, 421002

Subject: Request for refund of my AMC of my new machine because of poor service and inappropriate behavior towards customer

I, Haresh Valecha am a customer of Aquaguard purifier, I purchased a product from Ulhasnagar branch. Please find below details of my purchase
Product: Dr Aqua guard classic Plus with Booster Pump Water Purifier
Customer Code: [protected]
My product Sr No:[protected]------br...
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prabu0405
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wdx2 euroclean - wrong invoice given

Address:SOMU FLAT Rose Nagar 3rd Main Road Kovilambkkam, 600117

Dear eureka forbes

With reference to the compliant no.[protected] & [protected]

Am prabu from chennai i book wdx2 euroclean from your sales person mr. Radhakrishnan acknowledgement no 448338 payment 14290 made through neft detail enclosed.
Commitment given before sales:
1. One year replace warranty
2. Life time free service
3. Addition 5 accessories
4. Free gifts umbrellabr...
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Ridhi Sinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against service

I have an uv ro enhance water purifier. It is under amc.
Yesterday, a technician came for a regular inspection of the filter. My filter was in perfect working condition before he came. He went and checked the filter and then he tells me that the pump has stopped. So, i asked him to change the pump. Then as soon as he had changed the pump, he informs me that the candle has stopped working as well. I had got the candle changed around...
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Pasunoori
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service and no proper response... complete negligence

Address:Hyderabad, Andhra Pradesh, 500013

Registered mobile: [protected]
Complain#: [protected]
Water purifier is not working for last 5 days and the customer support doesn’t take proper responsibility.
No proper response, irresponsible behaviour from customer support. worst behaviour over the phone. unethically customer support hangs the call while i am talking. they don’t give proper response. who is going to pay for their negligence.
Better we don’t...
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Shirish108
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty water purifier twice

Address:Hyderabad, Telangana, 500084

I have bought aquagaurd water purifier on 9th nov 2019. As it is the technician came late for installation i have to keep calling and after 3-4 days h3 came and when he installed rhw new ro the adapter was unserviceable then he took two days to replace the adapter. After that watwr purifier stated giving trouble overflow and tds not being stable. I compalined to eureka forbes they cahanged my ro with a new one after 9-10 days of continues...
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kpkaran123
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by aquaguard geneus plus service agencies

Address:Flat 207 Sri Srinivas Nivas, Old Bowenpally, Hyderabad, Telangana, 500011

Refer my complaint yesterday. It is clear the Eureka has no control over their service agencies. Two local service representatives designated by Customer care came, opened it and asked me to Pay 5000 for replacing entire filter kits. Also fought with me to pay 450 service charges. I refused and they tampered with the filters and went. I again contacted another agency through RO Service Centre online. The guy was more honest, He came found...
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Shashi Alabur
from Bengaluru, Karnataka
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aquaguard water purifier amc

We bought aquaguard classic+ water purifier on 26.02.2017 and this was installed properly. Customer id : [protected]

We moved our residence in july 2018 and we called eureka forbes for installation and service. This was done too.in november 2018 we called eureka forbes for service and people from ion exacense turned up.

After servicing the water purifier, they convinced us to buy a 2 year amc for rs. 3775/-, which...
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GRAFOTECHNA
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3rd class product return this product .

Address:17 A/41WEA 3RD FLOOR KAROL BAGH, New Delhi, Delhi, 110008

Eureka Forbes — water purifier

1 Review
17A/41 WEA 3RD FLOOR KAROL BAGH N DELHI-110005, New Delhi, Delhi, India
GRAFOTECHNA on Nov 27, 2019Mark as Resolved

I purchase
Eureka forbes

I anoop ahuha BP-2 first floor West patel nagar cont no-[protected] purchase a eureka forbes water purifier pro ro+uv+tds on for rs 27990/- and also get amc on[protected] contract reciept no-[protected]....
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Debarya Banerjee
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation & paper works for air purifier dr. aeroguard scpr 300

Address:Manikuthi Apartments, B5, Moore Avenue, Kolkata, West Bengal, 700040

One mr shibaprosad ganguly (M: [protected]) representing your company came to sell me the above product. I paid him in 4 cheques, one already encashed. The product was delivered to me on saturday 30th nov 2019. He was informed by me. Since then he failed to visit me to give me papers like warranty card & not done installation. The machine is still lying idle with my family not being able to use it in the winter pollution. I have called up...
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Jayaa Vinith
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care not responding despite multiple request raised

Address:Mumbai City, Maharashtra, 400709

Pathetic is not the word here to describe eureka forbes customer care. we have raised a re-installation request no [protected] on 26th Nov and again on 29th Nov and again on 1st Dec and again on 3rd Dec. But Eureka Forbes call center and customer service has been totally ignorant to all calls and requests. eureka forbes is very proactive in collecting annual maintenance cheques from us but they ensure there is no action on complaints and request...
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Girish Tekchandani
from Mumbai, Maharashtra
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high maintenance purifier sold for home use

I was forcefully sold a dr. Aquaguard classic+ water purifier in apr 2019 by sales field agent of eureka forbes (Ef) citing issues with my older classic one. After just 6 months o[censored]se, the machine stopped releasing water from the outlet! After calling technicians of ef, we were enlightened that the candle/filter of the machine counts the number of litres of water the machine processes by way of number of hours it runs. As soon as the processed...
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nadhkhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water purifier faulty within 6 months of purchase:srn-2014859227

Address:6-D/2 Ghazal Taximens colony, LBS Marg Kurla West, Mumbai City, Maharashtra, 400070

We purchased dr aquaguard classic 6 months ago and now it is not working as there is some chip/programming fault in it as per your technician. If a product can get faulty within 6 months of purchase then how can you sure it will not happen after warranty period get ended. Who will pay for fault after warranty period as i am not going to pay a single amount on it. I will take this matter to court if i have to..
I need a new product...
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Om Kumar Shukla
from Azamgarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

genius contract receipt no.8310071615

Address:ARYA NAGAR, 208002

R/s
I am a regular user of your product for the last 10 years and presently i am using product"genius". For it's regular maintenance, i entered to an amc with m/s. Eureka forbes ltd dalibagh lucknow for two years w. E. F 11.07.18 to 10.07.20. However it is distressing to point out that authorized representative eureka forbes ltd dalibagh lucknow is not honouring contractual provision and denying to visit my home for its periodical...
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shekarsuhas
from Mysore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scamming customers to take annual maintenance and spoiling purifier unit

Address:#54, New Bazaar Street, K r Puram, Bangalore-560036, 560036

Hi all,
Eureka forbes is brand of purifiers and vaccum cleaners...
But it has another name service cheaters, by cheating customers in the means of general service and spoiling the purifiers "which leads the customer to buy annual maintenance"
Here is the scenario:-
I had taken annual maintenance for aqua guard purifier @ the cost of 4505/- per year. Dated from 17/nov/2018 to 17/nov/2019.
My customer code...
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kishore khudabadi
from Mumbai, Maharashtra
Jul 8, 2021
This thread was updated on Jul 8, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eureka forbes is a big cheating company

Address:421005

Dont Every Buy Products from Eureka Forbes - Their water purifiers

are of very low quality. The executives will really lick you to sell their

products. Once Sold they will FORGET YOU. If you have any

problem in the water purifier you will BE SHOWN HEAVEN IN DAY

LIGHT BY THESE COMPANY PEOPLE. They never bother to come

during AMC Period to service, They only need...
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GRAFOTECHNA
from Jaipur, Rajasthan
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water purifier

Address:17A/41 WEA 3RD FLOOR KAROL BAGH N DELHI-110005, New Delhi, Delhi, 110008

I purchase
Eureka forbes


I purchase a eureka forbes water purifier pro ro+uv+tds on for rs 27990/- and also get amc on[protected] contract reciept no-[protected]. This product make trouble many times. Many complaint i put to eureka forbes but no solution can come.in my first complaint our product is in gurantee but they not repair it. After ur consideration it get repair. But from beaning i face trouble. I...
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Jaishree Banerjee
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company is not giving service under amc

Address:Mumbai City, Maharashtra, 400089

Purchased 1 yr AMC ON JAN19 for 5000 rs, UNDER the terms i was suppose to get 3 service in regular intervals . In feb i got Only kit changed and after that no one visited.
following up with customer care from last 2 -3 months but still not received the service, they just close the complain without addressing and instead of assuring to addresses the service they failed and if ask to fwd the call to senior they just put call on holdbr...
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SLT Dev Singh
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty part installed while servicing aquaguard

Address:D0, Shakthi Sunshine, 10th Main, 8th Cross, Malleshpalya, 560075

Dear Sir/ Ma'am,

This is to bring to your notice that while servicing Aqua Guard at my home the technician (Gaurav) had installed duplicate/ faulty filter kit in the month of May' 2019 for the amount of INR 4650. After 10-15 days water started dripping from the RO and outflow did not stop. Quality of water is still not drinkable. We tried calling the same Technician multiple times but we did not get any response. We were forced...
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satyabrata sathua
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding free service to the newly purchased product

Address:Flat No-204(Gama), Versa rivera appartment, 2nd floor, Gadasrirampur, Balianta, Khordha, Odisha, 752100

I have purchased a dr. Aquaguard water purifier in the month of april 2019, at the time of installation the marketing agent and service provider assured me that the purchased receipt and gift item will be delivered by post but till yet i did not received any of that item and also nobody contacted me to provide free service which are offered by the company at the time of sale of this product. The product already covered six month but no service...
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Purrnimaa Mauryan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service, kovaipudur

Address:42 Thy Grace House,Near Sai Baba Temple, farook nagar, 641042

I'm from kovaipudur coimbatore. The machine was working properly till the service person came to check the machine.

The service person named durai, the most irresponsible fellow. Twice he came to my house for service, both the times immediately after he left, we have problem in our machine.

1. Oveflow of water from the tank.. Even after we switched off the machine.
2. Leaking of water from the tank from...
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