Eureka Forbes Complaints & Reviews

I have taken amc for three years on 02.01.2017 by paying an amount of rs.4045 and contract receipt no[protected] on 24.12.2016 for maintenance of my acqua guard. However the eureka forbes did not provide amc service since 30.06.2019 despite making several complaints to the customer care. My complaint no [protected] dated 30.06.2019 remained unattended despite making several request to the customer care upto 06.07.2019. Their executives mr....

Bought trendy steel few days back and already replaced once because of faulty dust bag cap, and now the replaced one has power cord issue. When the switch is pressed, the cord doesn't go in. What kind of product has Eureka started selling, with such poor quality raw materials. Also the finishing is too bad. I need it replaced Immediately. Can someone look into this on priority. How can the products have so many issues, then why launched in...

I have reported so many times through consumer complain forum but no action has been taken. Now i don't want to replace, please refund my money and take back yours unsurvivable product. Your company chited me. Customer code - [protected], purchased on line on 14th jun 2019 it is u/s wef 26jun 2019 touched screen not working certified by your technician. [protected] dr. Benoy kumar c. 165/1, gurdwara coloney lane no-a/3/c infront of balaji enterprise...

Dear sir/madom,
I am using water purifier of classic model of eureka forbes, but service engineer has not visited for said model for servicing. I had also made the complain to customer care no. But still yet not visited. Pl. Do needful action at your end.

Nilkanth vegad,
Cell - [protected].
Add:- c1/204, shivanjali dreams, opp. Meera bunglow,
Kamrej gam road, kamrej....

I have purchased on 14th jun 2019. It is unsurvivable from 26th jun 19 onward but technician certified on 30th jun 19 that touched screen unservisable. I have contact with mr surendra gupte service head on 30th jun 19, he has told me that it will be replaced then i have filed up replaced form and submitted same day. Still no body has came to me for replaced it. Please refund my money with interest as soon as possible. I don't want your product....

I directly purchased dr aquaguard hd uv from eureka forbes, neelkanth plaza, pitampura delhi after demo given by them, they installed it and i paid for that but after making many request to them for bill telephonically they told "sir aaj send kardenge" but they haven't provided the bill yet. The deal was finalised on 12800 rupees.
Purchase and installed on 26 june 2019....

Hello, i have been looking for a replacement for hose pipe for my trendy nano vacuum cleaner.

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine.in my view, these latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. The problem, once the latches are gone, the entire machine is useless. While looking through the company's website,...

I done my complaint on July 1st and I got message on that day only the technician name and phone number that he will be attending. But no one came came and that guy is not lifting. I took AMC also. I called to customer care and they also did not help me out. From last two days I am calling and my problem is not solved. If problem comes then only we will call. Otherwise no one will call. If you cannot attend the complaint some action you should...

I brought Dr. Aquaguard Nrich UV water purifier, but salesman didn't provide proper information about PRV which is required to control water pressure. After buying machine, technician from Eureka Forbes asked me to pay extra 1000/- I asked demo to know water TDS, pressure etc. After checking only salesman suggested the water purifier. Just blindly trusted the salesman company and salesman and did full payment. After 5 days purifier is without...

We have purchased trendy nano model ld-615 vacuum cleaner from vijay sales. After using it for 16 to 18 months the locking portion of hose pipe broke. I had lodged the complaint 3-4 times. The company person visited only once and promised to send the spares in couple of days. I had specifically told that i am ready to pay charges for the same. After one visit no body had appeared nor i received any communication from forbes.

If...

I have purchased dr. Aquaguard classic + with booster pump on 13th jun 2019 on line, that day onward it is unsurvivable, customer code: [protected] po number and date : 11164219, 13.06.2019. It is not working, matter has been reported to mr. Surendra gupte (Service head) contact no - [protected] that please replace the aquaguard and he has talk to technician mr. Naryan who has came to my house for repeat it, technician told to mr. Surendra...

Ordered a geneus + online order [protected] and the sales executive committed delivery and installation in 2 days, its been 5 days and nothing happened so far. For the last 3 days been getting calls and emails that product out for delivery but no one turns up this is followed by lies and excuses... Vehicle broke down etc. This is the level of pathetic service on delivering the product, imagine how pathetic the service is going to be......

Hi technician charged more amount for 3 year amc rs 5, 000 when i checked in company website it is showing only rs 4, 850 and he took additional service charge of rs 450 my question when i am taking amc they told no serivice charge its all covered under amc now why should i pay additional service charge for him.

Please check this issue and refund the difference amount of rs 600...

We purchased a eureka forbes water purifier (Make smart plus ro-uv-mtds) throgh amazon.in and delivery of the same was made on sunday the 23rd june. 2019 in the name of lajwanti bhandari.
We immediately called customer care executive of eureka forbes same day to get it fixed. We were told that the purifier will be fixed/installed within two working days. My conplaint no. Was [protected]. We waited till tuesday but no body from company...

We have purchased a aquaguard water filter from eureka forbes vide my customer code no :[protected] on 20.06.19. But the filter is not working from the very first day. Though a complain has been lodged to the company but unfortunately nobody attend so far. Even now we are in doubt whether this water filter which is recommend by their representative is at all suitable for this water (Tds :336) or not. Immediately strong action to be taken either...

Have raised on this portal sentbit on email id but did not get success hence again sending in this hopefully it will reach to the concerned department and get positive response.

This is with regards to the service provided by Navnath (Aquaguard service engineer) in lohegaon area am not having any request number as he visited at the time of request raised by 2 years ago and further he used to come on regular basis charged Rs...

Hi Team,

I have raised a request regarding water leaking problem on 26-April-2019 request number # [protected]
Technician came and fixed the problem but from next day again water started leaking from purifier body.
I called the same technician stating that the issue is not fixed but even after multiple follow-up he did not come.
I called customer care again on 25-May-2019 to report this issue and this...

SUB: NEGLIGENCE BY EUREKA FORBES/ POOR QUALITY DRINKING WATER ISSUE NOT RESOLVED BY COMPANY SINCE 2 YEARS Dear Sir/ Madam, Clean, hygienic, healthy drinking water is the basic requirement of any human being. Many people in our country are deprived of this necessity. Even those who pay a good cost to companies like Eureka Forbes who claim to be "Pani ka Doctor" are still unable to enjoy the benefits of nature's gift of healthy water. We have...

We have bought this product last year and now there is a problem in its suction from few days. I have been calling the customer care almost 2-3 days they have been saying that they will send the executive in 24-48 hours.
its been nearly one week and everytime i call they only give me assurity for service but no one seems to come from your side for servicing.
Very Poor Response, never respond against customer's complaint
our...

Good day!
Almost a month no response/reply from your team.
Couple of weeks before mr. Thirumurugan called and informed
Will clear the issue that evening… gosh! Till today no sign of your engg.

For past 3 days, i’m trying to reach him where-as his no is not reachable.

Totally the instrument is not in use for past 3 months.!

Regards
Hensley ralph nicholas
br...