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Eureka Forbes Complaints & Reviews

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Last updated Mar 25, 2024
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Eureka Forbes reviews & complaints page 99

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P
probal ch
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard compact water purifier

Address:TMU, Pakwara, Delhi Road, Moradabad, Uttar Pradesh, 244001

I have done a 3 year amc for the above named product in september 2016. But no one has come for servicing since mar 2018.

I have repeatedly lodged complaint through the website of eureka forbes but i have receive no response.

Even earlier i had to lodge complaint everytime when servicing was due and only then a person used to come. But this time there is absolutely no response from the company. They are absolute...
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Rakshith Nekar
from Harihar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eureka forbes sell their vacuum cleaners with soft words and false promises but fail to keep their promise the some accessories have gon

Address:Vivekananda circle, Mysore, Karnataka, 570008

I own a euroclean wdx2 vaccum cleaner, which needs cloth dustbag, (Canvas bag) and also i visited nearest office at vivekananda circle in mysore for the same. Service people at this center intimated that they will give door delivery but after some hour they told that they dont have any stock of it, but refused to answer when the stock will come. Call center people are asking 375 rs to send the dust bag of 165 rs. It is responsibility of eureka...
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Ritesh Waghela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

constant follow up but problem not solved

Address:C/7, Bhagyodaya tenaments, Opp Goverdhan township Gate no 1, Waghodia ring road, Vadodara, Vadodara, Gujarat, 390025

Dear sir,

I purchased aquaguard machine (Dr. Megna uv+) from eureka forbes. I also purchased contract (Amc) from this company for 3 year. I raised request so many times for service but no executive visit my place. I called so many times to customer care of this company but there is no any improvement. I paid 5000rs to the company for amc & also i have receipt for this same. I called customer care for refund my money back but...
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Varsha Murjani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard not working since serviced

Address:411002

I had asked for the annual servicing to be done for my year old aquaguard. Ever since the servicing the aquaguard has stopped working, the technician isn't helpful and the company never responds even after calling the customer service 15 times a day there is absolutely no reply from them. It's then the company has the audacity to ask me to change my rating from 0 to something better. It's simply pathetic, complete waste of money and i have...
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Dhawal Dhanvijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard water purifier nova model regarding.

Address:House No. 289, Dixit Nagar, Nari Ring Road, Post Uppalwadi, Nagpur - 440026., Nagpur, Maharashtra

Dear sir,

This has reference to subject cited above. I am having aqua guard water purifier nova model. The unit is not functioning blinking red light.in this regard i have made a complaint about non functioning of above water purifier to service centre at nagpur over mobile about 15 days back. The person concerned assured to send technician but no action has been taken till date. The water purifier is under annual maintenance...
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amit123414
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dr. magna hd ro+uv

Address:Amit Jain Bunglow No. 14 S.P. Jain Sunrise park soc. Besides The Park Residency Hotel Opp. Drive in road Ahmedabad - 380054 Mobile No- 9327018648, Ahmedabad, Gujarat, 380054

Eureka fobes worst services ever. Machine gets spoil every other day. Wrong cartridge gets changed without knowing. It has been 3 years since complaining for the minerals which are necessary. But no response has been given. Had talked with with mr. Bhavesh bhai, incharge many times. But still bo response from his end. Very very poor service. Would never recommend to anyone.

In fact local machine might work better.
br...
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Sheel Mandowara
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company service center not giving the renewal contract for aquaguard total sensa with smp+ product

Address:380015

Our Customer Code is [protected]. We purchased this product in the year 2010 and after that we are using it and also availing the service contract for the every 2 years regularly. My renewal plan got completed lastly on 17/05/2018 then after the service executive is not taking the new contract as they say the parts are not available.

Then in the month of August 2018 on calling the service executive he comes and changes the parts...
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Kapil yadav 18
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding delay in water purifier installation

Address:H.no.1697/149 Nai Abadi Ram Nagar Near shyam temple rewari haryana, Rewari, Haryana, 123401

Dear sir,

I am not satisfiy with erreka service .
I bought a new water purefier & raise a request for installation but no one is coming Please do some thing
My account no is [protected] for eureka
Request number for installation is [protected].
Last 20 days no one is coming for installation. I really disappointed with ur service .plz take a action earlier....
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N
Naveed55
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water purifier service complaint

Eureka Forbes water purifier Service was done today at my residence, replaced a new motor pump with older one, made a payment of overall Rs 4300/- motor not working, displaying a red light, Service guy not turned up as promised. Neither he was carrying his ID card, not the motor pump had Eureka Forbes logo on it as informed by the customer care executive. Even the customer care executive could not authentify the product as original one. Request...
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard geneus model

Address:400063

I am extremely disappointed with the way i have been treated by eureka forbes service team and would strongly suggest for any new customer to not buy products from them. Their service levels have significantly deteriorated with no intent to resolve issues, they promise service or call back and donot do so. They make customers wait for over 30 mins on a customer service call when you try and escalate. Appalled with the service levels and how...
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M
mpnath
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation/ post sales support

Address:Sector 7 , E704. Happy Home Apartment. Plot no-12A. Dwarka, 110075

I purchased an eureka forbes water purifier from amazon and the product was delivered quickly in good condition. I received the product on last sunday and subsequently lodged a request with eureka forbes for installation. I was informed that the product will be installed by 12 noon on the following monday and i decided to stay back home for this purpose. But nobody turned up on monday and i got another promise on tuesday that the product...
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Sainiayush
from Basni, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

technician fraud for filter change

Address:Jaipur, Rajasthan, 302017

Fraud technician... He promised to change aquaguard filter twice a year and second filter change is due on 31 march 2019 and the payment is done at the time of first filter change and i have the receipt of it.. But when i called that person he refused for the same.. Fraud people..# services... Take some strict action against such fraud people otherwise no one will trust aquaguard personnel's if such things will happen like this... Pathetic...
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A
Ashwini Sarda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending amc

Address:VASUNDHARA LANE, North West Delhi, Delhi, 110085

I was using compact classic cc for many years and my amc was renewed for 2 years on 29/10/17 for rs 3040/- (Contract receipt no 0021356) but the unit started troubling and hence i bought a new one dr aquaguard classic on 25/03/18 and which got installed on 29/03/18.
While buying the new unit i mentioned that amc of 19 months from the previous unit is remaining against which i was told that the same will be continued with the new unit...
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Rahul Kumar S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product, poor service

Address:600008

I have been using eureka forbes water purifier since long & has been facing service issues. On 1st march my aqua guard went out of order & i lodged the complaint on 1st march however till 15th march inspite of several follow up nobody turned up to repair. At last, i thought to change the water purifier as it was 5 years old. To my bad luck, i again bought eureka forbes geneus model on 15th march at croma mount road chennai. After 3 days technician...
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Rahul Kumar S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service, irresponsible approach

Address:600008

I have been using eureka forbes water purifier since long & has been facing service issues. On 1st march my aqua guard went out of order & i lodged the complaint on 1st march however till 15th march inspite of several follow up nobody turned up to repair. At last, i thought to change the water purifier as it was 5 years old. To my bad luck, i again bought eureka forbes geneus model on 15th march at croma mount road chennai. After 3 days technician...
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shekarnee1
from Nizamabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

management only likes to make profit and giving permission for the supervisors to harass the customers

Hello, i am very sorry to say that the issue that i had raised against the head/ supervisor ms. Mahalaxmi (I guess i have mentioned her name correctly) has not been resolved. The issue is getting sent to either the concerned person against whom i have raised a concern or to her subordinate who call me and tell me that they cannot do anything in this regard and that they would send a message to the hq stating that they have talked with me...
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Oldy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard - compact model

Address:Block AE 138, Salt Lake, 700064

My aquaguard annual maintenance contract done in may 2016 for 3 years

Whilst maintaining the machine a few days back, it was observed by mechanic that its ‘circuit board’ need be replaced. I find that while replacing the same a repaired old used board is installed.
It is written in the condition that ‘the company is liable to supply you free replacement of spare parts in certain circumstances, sales tax wherever...
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rahul83
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nobody is coming since 5th march for service

Address:B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai – 400 013, India., Ghaziabad, Uttar Pradesh, 201010

I paid rs.4850/- for amc of aquaguard ro purifier via cheque of 10th march but they started my services from 5th march on the card of amc (Aquaguard maintenance contract) only. From that day, i've called many times to service my ro but every time i get a response that sorry for the delay today or tomorrow, you'll get service and nobody comes yet. Also didn't get a message from eureka forbes who will come for service and call from serviceman...
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Pradeep Sodhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amc/ misleading information

Complaint no [protected] euireka forbes dated 18 march, 2019
Whatever they promise you under amc is never done. It seems amc is an alternative source of revenue for them by practically not doing anything.
There service representative gives misleading information regarding the inclusions in amc. Name of the service representative is vicky. Also, they charge different amount to different customers.in my case, earlier it was 4500/-...
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docnid
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective service of aquaguard

Address:Vadodara, Gujarat, 390002

We purchased aquaguard from eureka forbes just 6 months back and it has stopped working 2 times..in addition to this the service providers are highly ignorant and slow in resolving issues. They will either not pick up your phone or will just make excuses for the delay of services. They just put blame on the company for the non availability of parts and cause of delay. Poor overall experience with eureka forbes....
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