Eureka Forbes — bad service and worst helpline | |||
Dear Service provider: We had contacted Eureka through[protected] for aquaguard. After two days of contact the sales team sent a guy named Naik emp code: 9055202 to residence . We paid in full for the product through Credit card. Voucher number: 054653. He gave his contact number as: [protected]. Now the product has not been delivered. His number says "it does not exisist". Eureka Forbes cheated us. The customer care was very rude and no help was offered. If any senior official is reading this mail please help us to get the money back and change your service team head. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Anitha Subramanian,
We regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team
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We had contacted Eureka through[protected] for aquaguard. After two
days of contact the sales team sent a guy named Naik emp code: 9055202
to residence . We paid in full for the product through Credit card.
Voucher number: 054653. He gave his contact number as: [protected].
Now the product has not been delivered. His number says "it does not
exisist". Eureka Forbes cheated us. The customer care was very rude and
no help was offered.
If any senior official is reading this mail please help us to get the
money back and change your service team head.