[Resolved]  Eureka Forbes — Bad services under AMC

Address:New Delhi, Delhi

Sir/mam I purchased eureka forbes aquaguard water filter in the year 2000 keeping in mind that the company is very reputed.I usw to renew the AMC of the unit withut break and i was fully satisfied with the services till[protected] and after that due to unsatisfactory services by the franchise i managed to take the machine as and when required to company's repairing centre at w.e.a karol bagh Delhi. But now the company stopped providing this facility and i again forced to take A.M.C for the same on 06/09/2014 by paying Rs 2700/- but now i think that i committed a miatake by chosing this branded co.The service provider are not attending the phone calls.I make the complaint on your helpline no.39883333 on 19/3/15 compaint no. 80728061 followed by reminder on 12/05/2015 complaint no. 81519320. But sorry to say that both the complaints are pending till date. This type of services are providing by your side with a good slogan 'You are friend for life'.
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Aug 9, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi Ankita Grover,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Ankita,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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