[Resolved]  Eureka Forbes — Breakage while handling machine during Servicing

Address:

Jaipur, Rajasthan

I had logged request for servicing of my Aqua Guard- Crystal on 16.12.2014. Two service guys come to service my machine. After 2 hours of working on machine, they told me that there some part is broken in machine. We surprise to see that those service persons are not trained enough to handle the machine and had broken my machine. Even after I told them to replace the same because we had taken 3 year service scheme. But to our surprise, they told that they are not carrying those broken parts and will come afterwards and replace them. After 3 days nobody has come to replace those machine parts and servicing. We had to take drinking waters from neighours. What a pathetic service.