Eureka Forbes — Cartridge problems

Address:	Mumbai City, Maharashtra, 400057
Website:	www.eurekaforbes.com

We have taken an xtra tuff water purifier, We always had problem with the cartridge and its installation. We had issues 4 times as stated below; and we made total 4 purchases for 1800/- (450*4) and still my water purifier does not work

1. First we got a cartridge with expiry, no guarantee of it - purchase 1

2. Then another new cartridge was not installed properly because of new elastic... but it was proper when we had a service executive come to us with a visit fee fee of Rs 250/- validity one month - Purchase 2

3. New Cartridge purchased from a shop but it was defective and no changes done for that.

4. Now we have another cartridge purchased but no use as again they are asking for service charges as one month has expired and so we shall have to pay again

Now, almost I have paid for the equivalent amount for cartridges as it is for the water purifier.

The company gives services only for big and expensive water purifiers not for the normal ones.

Seriously we have spend 4 times money for the cartridges as much as the cost of water purifier and still no results

My contact no. is [protected]