Eureka Forbes — Classic model euro purifier | |||||
I have a euro purifier for the last 10-12 years and I continue to have service contract continuously since purchase. The contract expired in October, 2015 and since my wife was away till Dec, 15 I could not renew it. I called on your number 3988 3333 with a complaint no.94624145 on[protected] for renewal.Some boy has come at around 12.00 noon and opened the instrument and made it nonfunctional and said unless we pay it will not be attended. My wife said please come and collect the cheque between 1.00 -2.00 p.m.and please complete the job.he refused to do that.By seeing the portal I called on [protected] with a request to do and collect the amount, invain. I have again called on 3988 3333 on[protected] and recorded with no.94636206 but so far nothing is done.I called on [protected] and requested again on[protected].No use. Today again I called both 3988 3333 and [protected] and I am without water for last 2 days. Would request you to attend on top priority and also explain if any exchange is there for the model. Thanks-K.Krishna Murty-[protected] Was this information helpful? | |||||
Eureka Forbes customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi K.Krishna,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team