[Resolved]  Eureka Forbes — Compensation for financial loss and mental trauma

Address:New Delhi, Delhi

Dear Sir/Mam, I took help from your service centre on 16/09/2014.I bought AMC 3530 by contract receipt No10,[protected]receipt attached).Since 16/09/2014 my Nano Ro has not been working properly.I am without drinking water for 7 days due to mishandling of product by your service provider.When ever i tried to contact your company person, he would come and make some changes and charge extra money.Also I contacted your Helpline No[protected], with complaint No[protected].Also it was assured that a senior technician will visit same day. Unfortunately no one visited that day .Due to your company, i have to postpone all my professional appointments in last 1 week.In the last 1 week i had been without continuous supply of drinking water. As a result of which i had been in unwanted mental agony and financial hardship as well . So due to the mental trauma and financial loss i demand : 1.Cancellation of my check of Rs 3530-/- (Bank of Baroda, Check no-000014, Account No-[protected]) 2.Installation of new Nano Ro 3 Compensation of Rs 1 00 000(Rs 1 lakh) for wasting my valuable time for 1 week and mental agony and trauma.
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear kunal parasar, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
I appreciate your prompt and diplomatic answer.
I want clear stand of your company on my 3 demands.
For your kind information, i have cancelled my cheque no -000013 of bank of baroda.

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