[Resolved]  Eureka Forbes — Complaint No.[protected] dated 18/05/15 & earlier complaint No.[protected]/[protected]

I have entered into a service contract as per receipt No.[protected] for the period from 08/12/2012 to 07/12/2015. The service being rendered is utterly poor and disappointing. Unless we call for the service to be done, no technician is sent by your concerned department. The above complaints relate to servicing the machine and refilling the filter with charcoal aids for filtration. However despite waiting for your technician to come and attend the job, till date nobody has reported. I am thinking of taking up the matter with Consumer Guidance Society, if the complaint is not attended to at an early date.
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Aug 9, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi Iyer Ramu,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Iyer Ramu,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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