Eureka Forbes — Complaint Number: 76986137

Ramendra Choudhary

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi All, I have raised a complaint# 76986137 for Product S.No. 5387 on 28th June about the product issue. We have raised multiple complaints regarding our water purifier that inflow of purified water is very slow it takes more than 6 hours to fill the dispenser. The same issue happened in the month of March (26th March 2014) and their technical guy took INR 150 to rectify the issue. Now, we are again facing the same issue. See the attached service request activity report. From last two weeks, I am facing big challenge to get it done but no one has visited our house to this issue. I have also called Mr. Anil (Service Center Supervisor) at +91-[protected] and Ganesh at +91-[protected] given by Helpdesk team but no success.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Ramendra Choudhary

We regret the inconvenience caused to you and would like to resolve this issue
on priority. We have made a note of your contact details. Our executive will
fix an appointment at your convenience and resolve the issue at the earliest.

You can also write to us at [protected]@eurekaforbes.com.

Regards
Eureka Forbes Team