Eureka Forbes — Complaint number:91967279:Not addressed for three weeks

Address:Bangalore, Karnataka

I would like to bring a serious issue facing by us to your notice.We are using Aquaguard filter for last four years. Last month we renewed the AMC and replaced the filter .Three weeks back we shifted to our own apartment and raised request for installing the filter at our new address. Eureka Forbes customer care gave the contact details of Service Engineer(Mobile:[protected]).He picked our call once and we gave the address.After that he never picked our call and no service also. Request to Refund the AMC amount which is collected by Eureka Forbes
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Hi Anand,

We are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Anand,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team
Dear Eureka Forbes Team,

Non of the representatives visited or contacted me. I have a request to Refund the AMC amount which is collected by Eureka Forbes.

Regards,
Anand

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