[Resolved]  Eureka Forbes — Complaint Regd. vide ref no 75013095 dt. 15/4/2014 not attended

Address:

Mumbai City, Maharashtra

To
The Executive Director,
Sales & Service


Dear Sir,
Sub: Complaint Regd. 75013095 dt. 15/4/2014


Very sorry to state that service team of Eureka Forbes is poorest performers. I had lodged a complaint thru call centre on 15/4/2014 and
almost 22 days are over no one was bothered to attend it even though frequent
follow ups were made. As directed by the
call centre I was trying to call Mr. Ganesh, Service Head of Vikhroli area in
his mobile no ([protected]) he has started disconnecting my calls rather
attending same. Now I repent to have your machine without having responsible
service department to attend the complaint in time. Also I had entered yearly service contract with
your organisation and now I have to rethink whether it is wise to continue with
it.


Sir, I need your quick intervene to solve this
long pending issue since this can further cause health problem to my family.


Hope you will do the needful.


With best regards,


M M Menon


Godrej Hill Side Colony, LBS Marg, Vikroli (West), Mumbai –
400079


Mobile No. [protected]