Eureka Forbes — Complaint unattended

RAHUL D JINRALKAR

from Pune, Maharashtra

Address:

Pune, Maharashtra

Sir / Madam, Complaint number 82685874 was registered on 25th July morning and we were told that it will be attended within 2 working days. Inspite of numerous calls and follow up no one has come till now. The machine is completely out of order and we are getting water from neighbour's house. Also there was complaint made previously but that was inappropriately handled. Leakages continues.

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Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Rahul,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your complaint number, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long-term relationship with you.

Regards,
Eureka Forbes Team