Eureka Forbes — Deelivery of Eureka Forbes Aquaguard through forgery/fails bill and serial number. | |||
I have purchased Eureka Forbes Aquaguard on 10.05.2014 of Rs 13996/- having unit Serial Number [protected] in the Name of Mr.Tapan Kumar.Subsequently the aquaguard damaged so many times and after giving so many calls they are serviced the system .After proper investigation i came to know that the above unit serial number is issued to another person Named as Bulu Mohanty for Rs 8990/-.Then agian i investigated the same at Forest Park, Ground floor, Bharati Tower, Bhubaneswar-751001, Eureka Forbes Aquaguard office they said that the waranty of the machine is expired and simultaneously issue another invoice having same unit serial number i.e [protected] and invoice no-[protected] for Rs 8990/-.I am facing so many problems as the machine not working properly.Though the waranty of 1 year already crossed on 09.05.2015 Kindly let me know how your company collects amountt of Rs 13996/- insteaded of giving bill invoice of Rs 8990/-.The duplicate machine completely damaged .Kindly lookinto the matter on priority .Mob No-[protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team