[Resolved]  Eureka Forbes — Delay in order delivery and installation. Mob no[protected] is not receiving call

Address:

Pune, Maharashtra

I purchased aquaguard magna product on 10th july 2015 from official website of eurekaforbes. The amount of product debited instantly but i didn't receive any customer id or order number. After long follow up (7 days) they maild me my order details and said that they will deliver product within 3 days. I was waiting till 5 days but they didn't deliver me product so after 2 days follow up i got my product on 24th july 2015. I called eureka forbnes customer care number for installation they told me that on monday that is on 27th july 2015 our technician will come and will install purifier. Monday is not holiday for me so took leave thinking that technician will come and will do his work. I was waiting for his call till evening but no one called me so i again called customer care; customer care executive told me that technician will come on tuesday (28th july 2015) but as like monday no one called me on tuesday as well. Same thing happned on wednesday and thusday. Csutomer care was telling same thing again and agian. I got number of senior executive hari (Mob no - [protected]) . Since 10 days i was calling on this number but he didn't receive my call. Now i want my money back n tell eurekaforbes to collect item from my home. They are very rude after taking your money. Plz help me below are order details:
Customer number - [protected]
Date of purchase - 10th july 2015
Product - aquaguard magna

Thanks