[Resolved] Eureka Forbes — Dr Aquaguard MAGNA | |||||
I had purchase Dr Aquaguard Magna UV . product on 18th July 2015.. as we where having the blind trust on Dr Aquaguard, we were blinding drinking this infected water & boz of this my father got infected by Jaundice & was in hospitalizes for 2 weeks & had to spend 60 to 70k on his recovery. Dr Aquaguard Magna UV is an faulty product & also the sales person Jagdish Yadav who is selling this faulty product, but the part which purify the water is not plug properly in the machine properly & so we was drinking the infected water from one year, we also given the complaint to him, so he told us to give the complaint on the call center & we had given so many complaint no are [protected] /[protected] /[protected]/ [protected]/[protected]/[protected]/ cust- id is [protected], but no one is interested in solving the problem, We further complaint to the higher authority Person Mr Sanjay Singh MB no [protected], he had arrange the engineer to come & check that time we found that the part which purify water is not plug properly, so he brought the new part & plug it but we were not confident about the water purifying, so we told him to send the water for lab testing, but from that time he is not picking our phone nor taking any call, who can the Eureka Forbes keep such type of Manager who don't responds the call for the customer. Yes this is true there are 3700 odd complaints log against Dr Aquaguard they are not interested in resolving the complaint Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Eureka Forbes Customer Care's response Hi T A Mahajan, Thank you sharing your details with us. Our service team will connect with you with regards to your servicing. Regards, Eureka Forbes Team | |||||
Add a Comment | |||||
61%
Complaints
7757
Pending
413
Resolved
4406
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment