[Resolved]  Eureka Forbes — : Eureka Forbes (Aquaguard) not providing Bill after repeated request.

Address:

New Delhi, Delhi

Sir; I am Uday Gupta. Resi 38-D Pocket- A, Mayur Vihar Phase 2, DELHI 110091. I purchased Aqua Guard Enhanced UV on recommendation of Your Mr. Prafull Kumar Acharya Sr. Customer Sale Specialist. His code is 9052783 and his contact No is [protected]. I purchase this product on 27/09/2014 and installed on 30/09/2014. I made payment through HDFC Bank cheque No 728562 dated 01/10/2014 against Order No/ receipt[protected]. I have company printed order form copy. The sales person suggested me to purchase Enhanced UV at the current TDS level but service man suggest me for Enhance RO+UV. The sales person also committed me 8 litter Water storage capacity but it actually it is 7 litters only. Even hi is given in written. After repetitive request to Mr Prafull Kumar Acharya for Bill/Invoice on Phone or SMS only response was Aaj, Abhi, Abhi Karbata hun, Sir Aaj aapko 100 % mil jaye ga but I don’t get it from last 2 months. I make complaint regarding the bill 2-3 times. some complaints numbers are 79448022, 90862617 . Product (AG Enhance UV) is also problematic. It create different problem since purchase Tap leakage.No water filtration, Even same problem come again and again.Services are also poor. Now 2 months passed. Nothing has to be done. what should I do for bill. or can I complaint without bill or where should I complaint for it. Please Guide me. Regards; Uday Gupta [protected]