Eureka Forbes — Eureka Forbes - Aquasure shakti water filter not working

Address:Gurgaon, Haryana

Hi, I have purchased Aquasure Shakti on 1 July 2015 but after 10 days i have change its location and suddenly water not coming down- its water filter was not working . i tried to logged a complaint On 10th July and executive said within 24 hr our technician will call you and also you will get an sms for complaint no but i didnt get any sms, after waiting for 2 days i got a call from wrong location means my complaint transfer to another city, i called many times finally i got complaint no on 16 July and then after two days engi will come after lot hardwork and found FLOAT SWITCH not working . NOW HOW MANY MONTH YOU WILL REQUIRED TO REPLACE A PART.that your servicing is worst and no one responds properly i made a request. Seriously guyz, the interest & importance which u give to your customers while SELLING is no where seen in your after-sales services. SERIOUSLY FED UP OF YOUR IN-RESPONSIVE. I WANT TO RETURN YOUR PRODUCT WITH YOUR excellent SERVICE ASAP . If i do not get a response in a day. IM GOING TO FILE A CASE in CONSUMER COURT against you. COMPLAINT NO: 82520340 NAME: DILIP MOB NO: [protected]
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Hi Dilip,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long-term relationship with you.

Regards,
Eureka Forbes Team
Team,

i dont want your excellent service and also i dont want bother you, please take back your product as soon as possible .
This is the your great help for me. i know your whole company is very busy that's why i dont want disturb you.


Regards
dilip
Hi Dilip,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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