[Resolved]  Eureka Forbes — Eureka Forbes - cheating customers with Countrywide Networks Pvt. Ltd. by scratch card offers

Address:Thane, Maharashtra

I brought eureka forbea Wet & Dry Vacuum cleaner and as a promotional offer I got a scratch card in which I got a provogue wrist watch just to claim gift I did registed on click2redeem.com and sending them the original scratch card with invoice copy and a AT PAR cheque of 100 INR towards Countrywide Networks Pvt Ltd. and in return I got a duplicate provogue watch which is worth around INR 100 and that can be easily available on footpaths of railway station, I checked the manufacturers website too and there is no model at all which I got .such a branded company doing cheating with customers I am really feeling cheated and if there will be no solution I will file a case in consumer court really I am feeling cheated and mentally harassed.
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Jul 28, 2014
Updated by saket_jhamnani
No Response since last cal from Eureka !!
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Dear saket_jhamnani, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka ForbesTeam
Connect me on +91 [protected]
Dear saket_jhamnani, thank you for sharing your contact details with us, we have made a note of it.
Our customer care executive will get in touch with you and resolve your issue at the earliest.
Regards,
Eureka Forbes Team
Hi Team, As I had discussion with your executive and try to connect Provoke.. But unable to catch them because there contact is showing not existing, it’s frustrating...

Even there is not a single sticker of prize, mfd & manufacture, other side executive unable to tell the model# of watch and say it’s a bulk order. I am surprise and it's quite interesting to know "A multinational Company doesn't have tag of Model# of Product.

Thanks

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