Eureka Forbes — Eureka Forbes Customer care | |||
Hi, I have purchased Eureka Forbes Aquasure Aqua Flo DX UV Water Purifier in Apr'15. Till now It did not work properly for even a month. When ever we call customer care there are some standard dialogs like it will be addressed in 24 hours. but Last time when i raised complaint it took 50 days. And now from about 40 days i have been waiting for the same to be addressed. If we ask further details, they will give some mobile number of Ravi Kanth from Mahaboob nagar who behaves very un professionally. He doesnt pick the call or he will give his mobile number to some one else. At the end we end up making lot of calls and it will not be addressed at all. I have already lost 3 months of waranty period. Buying this product has become like inviting problems in my life. Not sure how much favour it is doing. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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