[Resolved] Eureka Forbes — Euroclean product company is not issuing slaes documents | |||||
I placed order bearing No.[protected] by paying Rs.13990 though citibank online payment on 10.2.2016. After one week salesmen delivered the equipment to my house with sales invoice, payment receipt, operating manual and warantee card. After compalying my self to consumer compliant, Bangalore sales office sent my tax invoice dated.01.02.2016 without the name of company by email andback dated invoice for Rs.13490. When I asked the company to sent correct sales invoice and refund excess amount of Rs.500 the are keeping quite and not replaying my emails. On the other hand over phone they are asking me what is sales invoice why did i pay rs.500 extra. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
Comments
This is to inform you that we(customer) are very much unsatisfied by your service towards us. Despite the number of complaints, we didn't get any calls from your technician for our services. It's your moral duty to serve the customers but you're failing in it. I hope any higher authority would see this complaint.
Reply
My aqua guard servicing is over due please do it as soon as possible, some foul smell is there in the water. Thanks
Baleshwar soren
pansy appt B-3
chandni chowk kanke rd
Ranchi 834008
Mob no [protected]
Baleshwar soren
pansy appt B-3
chandni chowk kanke rd
Ranchi 834008
Mob no [protected]
Recently transferred from Ahmedabad to Bangalore. Repeated request for reinstallation does not yield any result. Every time the answer is " we are extreemly sorry, our service people will attend within 48 working hours. etc etc, , , "
customer no [protected]
customer no [protected]
Hi B S Vasantha,
We regret the inconvenience caused to you. Request you to share your contact details/ complaint no/ customer ID to help us resolve your issue at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Request you to share your contact details/ complaint no/ customer ID to help us resolve your issue at the earliest.
Regards,
Eureka Forbes Team
Hi Melvin,
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
Hi ashis8,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Hi ashis8,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
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