Eureka Forbes — Failure in Sales Commitment

Rgau

Address:

Chennai, Tamil Nadu

Respected Sir(s) Greetings from "A" Square Foundation Please be informed that Mr. Srinivas (Mobile No:[protected]) sold UV + RO machine in January'2014 in the name of my wife Ms. Deepa . R (Registered mobile no:[protected]) Following commitments were given by your sales executive at the time of selling the machine: 1. 3 months once they will service the machine for one year (4 times) ( Only 3 Services completed so far) 2. On installation the water sample will be taken and a report will be given (Water sample taken no report was given) Please look in this and get back to us at the earliest.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Rgau,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you and give us another chance to serve you with the best we have. We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Rgau

Till today non of your executives called up or attended. I my self called them and they changed the 2 filter's and collected Rs. 2845/- vide Lakshmi Vilas Bank Cheaque No:[protected] dt.6.03.2015 but not specified what is the problem.