[Resolved]  Eureka Forbes — False commitments of AMC

Address:Panchkula, Haryana

I purchased AMC for my RO (Model-Reviva) for a period of 2 years (30.06.13 to 29.96.15) and paid an amount of Rs.7299 as AMC amount. More than 6 months have passed but no representative from company has visited for quarterly checkup/service. I have complained lot of times on the phone numbers of the local service centres given on the contract receipt . Also lodged a complaint on the toll free helpline number vide complaint no. 72362889 but heeded no result. Thus, it is a clear case of false promises by your representative. This is to inform you that if no representative visits me in next few days, I will be forced to take the matter to consumer court/relevant authority for refund of contract charges plus penalty fo false comittments and mental harassement.
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Aug 14, 2020
Complaint marked as Resolved 
Jan 16, 2014
Updated by rajnishmathur2000
The RO ia not workig properly for lasr 2-3 days and the water is not getting stored
Complaint comments 

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Dear rajnishmathur2000,

Please accept our apologies for the inconvenience caused.

We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.

Regards

Eureka Forbes Team

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