[Resolved]  Eureka Forbes — Faulty Aquaguard Sensa. No service despite complaint 2 weeks old

Address:

Chennai, Tamil Nadu

My Aquaguard Sensa is not working since 6th June 2014. I raised a complaint and was given complaint no. 76654294. Despite 2 weeks and calling several times to the customer services no. [protected] no one has come. The lady who answers the call each time is only promising same day service every time i call to find out the status. I have been recording all these conversations that I have had with the service no. My father very cleverly threw his aquaguard away and bought a Pureit RO filter instead and is very happy with the reliability and service. I would do the same if my aquaguard was not quite new. I dont know how the company Eureka Forbes survives. I have now put reviews in just about every website online. If everyone does the same soon they will have to go out of business. Eureka Forbes is forgetting that the new generation is on the internet most of the time and they can learn from others experience. Its just a question of time when they will pay dearly for the poor service.