Eureka Forbes — Faulty Eureka Forbes Aqua Guard Nector - R.O REPLACEMENT ISSUE

Address:

Bhopal, Madhya Pradesh

[protected]@eurekaforbes.com Hi All, I have purchased Aqua guard nector - R.O on 06/06/2014 of 14, 500/ ( Serial no. [protected] / TIN no. [protected] / Receipt no. 820). Since 10/07/2014 i m facing issue with indication of "filter replacement" as well as water is not purifying. We found insect and dirt in the purifier, we have complaint to local service center ( Sahyadri complex, near bhadbada road, Bhopal M.P) - Mrs. Usha Nair and contact number[protected], as per them PVC / Circuit Board is faulty and need to replace but no one have came to replace it under warranty till now they just come clean the purifier with water call it "service done" against my complaint. But after several complaint no one have rectified the issue even no complaint number / reference number against our complaint is provided. Please look into the issue and replace our aqua guard nector R.O. Hope i will hear from your customer care team soon else i will take necessary legal action against the company for this faulty product.