[Resolved]  Eureka Forbes — Faulty RO+UV installed. Leakage problem within 1 mnth. No response from customer care

Address:Gurgaon, Haryana

I bought Aquaguard Enhance RO+UV on 12/07/2014 at Rs 16990 (Bill No. 12316 Mark Enterprises, Sohna Road Gurgaon). After 1 month o[censored]sage it started its pump started leaking excess water continuously. The machine keeps working and leaking water continuously for hours. We have called customer care several times but there is no solution done yet. Some technician say that pump is faulty, some say that membrane is faulty but no one fixes the problem. It seems that my heard earned money got wasted with no one listening to our concerns. This is pathetic customer service and faulty product from a well renowned brand. Please help. My Number: [protected] Mohd Jafar Ali Beg
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Jafar201, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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