[Resolved] Eureka Forbes — Filter changed by giving wrong information while installation | |||
I called eureka forbes for installation of aquaguard enhance in july'16 1st week. The representatives opened the filter to check the candles & told me that this candle is not good enough and we can replace it with better one which will give you the better tds. They dint charge me anything but replaced the costliest & the important filter candle with some old one that was present in their bag which looked new. No end of nov'16 the filter started taking 2 hrs to filter 7 litres water. I called eureka forbes on 04/12/2016, representaive visited on 05/12/16 & said the good filter was exchanged with the old filter and a used one. I paid 2500 rupees for the new one. Telephone number of the representative who did the fraud:[protected]. Was this information helpful? | |||
Jan 21, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Eureka Forbes Customer Care's response Hi Smita, I have noted your concern and would like to help you. Please share your complaint no./customer ID/contact no. as it will help me to assist you better. Regards, Piyush Verified Support Dec 08, 2016 Eureka Forbes Customer Care's response Dear Deepak, I understand that your issue has been resolved now. Do get back to us for any further assistance. Regards, Priya Verified Support Dec 20, 2016 Eureka Forbes Customer Care's response Hi Smita, As I haven't received your contact details, your complaint has been closed from our end. Do get back in case of any query. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
you can imagine how it feels being without water for 18 days.
I understand that your issue has been resolved now. Do get back to us for any further assistance.
Regards,
Priya
Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.singhania@eurekaforbes.com (9833488856)
2) Shashank Sinha, AVP Marketing: shashank@eurekaforbes.co.in (9892273642)
3) Marzin R. Shroff, CEO Sales & Marketing:: marzin@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.dsouza@eurekaforbes.co.in
(022-30449888)
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.