Eureka Forbes — Filter has not changed since six months.

Address:Thane, Maharashtra, 400612

I had purchased aquaguard enhance UV+ model with AMC of two years in Aug 2015. During first service all filters are to be changed which are not changed since aug 2015 despite several followup calls and service engineer visits.
I am really fed up with the service. I want this product to be taken back by company and reimburse my money back.
Poor service. Wont recommend.
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Atul,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Dear Team,

My complaint number is 85663378 made on 13 Feb 2016.
My contact number is[protected].

Till now I have not got any reply from Customer Care or for the complaint which I register.

The shameless dealer (or whatever) whenever I call (on [protected]) says today Engineer will come and replace the filter, this I am hearing from last six months but he never turned up.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7758
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information