Eureka Forbes — Free AMC promise

Address:Chennai, Tamil Nadu

Purchased Eureka Forbes Aquaguard Duo in March 2013 with a promise that free AMC will be provided. Have not received any communication on this so far. The concerned sales person Premkumar ( never trust this guy) has been dodging for a year now. Please advise on what action can be taken under such circumstances.
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Dear Mr. Kannan Ramachandran KR,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team

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