[Resolved]  Eureka Forbes — from Aqua RO Filter water is not drinkable for good and safe health

Address:Hyderabad, Andhra Pradesh

Since last 7 days back I lodged a compliant low water to tank, and after continuous follow up and complaints to customer by difficulty it was attended last 5 days back and replaced the filter and since that the water not drinkable for good and safer health, in this regard many complaints and mail to eureka, but no action, , still the problem is persists and main important is the product is under AMC ... And customer care not helpful best of my experience in this regard further continue calling me is only wasting of time to wait on queue with out solution After replacement of filter the TDS from filter is 500 ppm, but the incoming water tds un changes since the years And in AMC they never visit as per contract and not completed as per norms and always through customer care by service request only they attending the compliant that after continuous follow up And visitation Technicians not had any experience result the service being rendered is utterly poor and dis appointing and the mangers contact numbers are Non reachable and they not responding even our SMS
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Aug 8, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi Harrybhanu,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Harrybhanu,

We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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