[Resolved] Eureka Forbes — Goods not delivered yet

bhupeshk

from Bhagalpur, Bihar

Address:	Faridabad, Haryana, 121007
Website:	www.eurekaborbes.com

I have ordered water purifier on 24 August 2016 and paid online full amount of rupees 15490.we have waited till 10 days but the company did not dileved my orders product as per the company rules the company given written about the delivery date within 7 working days . So we have complain the customer care of eureka Forbes, for few days they said the product will reach soon But after few days they said that the product is miss placed by the courier and after that day we have complain many times but they have not delivered yet .

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Jan 20, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Eureka Forbes Customer Care's response Hi Bhupesh, I understand your disappointment. My team at Faridabad will help you to get your product delivered soon.

Regards,
Anu

Verified Support

Dec 08, 2016

Eureka Forbes Customer Care's response Dear Bhupesh,

As per the feedback received from my team, I understand that your issue has been resolved. Do let me know for any further assistance.

Regards,
Anu

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Comments

YNVNarendra

from Bengaluru, Karnataka

I bought Dr Aquaguard in Bangalore, 9 months back. Zero Service during the warranty period even after multiple complaint booking. No body turns up. Only receive feedback call. no action taken even bad feedback and complaints. THE WORST SERVICE RATHER ZERO SERVICE.

Eureka Forbes Customer Care's response, Nov 15, 2016

Verified Support

Hi Narendra, I'd like to look into this matter for you. Please share your complaint no./ customer ID/ contact no. as it will help us understand and resolve your issue accordingly.

Regards,
Seema

Varuna Singh Rautela

from Mumbai, Maharashtra

We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.