[Resolved]  Eureka Forbes — in spite of 2 years service contract company is not providing due service

I had made two years service contract with Eureka Forbes for Aqua Guard Water Purifier on 21/05/2013 by paying Rs. 2590.00 As per the schedule company should send their technician in the month of November 2013.( contract receipt no. [protected] dt. 21/05/2013 ) But as on today that is 13/02/2014 nobody came for the due service in spite of regular calling from me.It seems a new way of cheating people and kind of corruption by such a branded organisation. As Eureka Forbes has not followed the agreed terms of the contract between us it is my right to get my amount paid for the same immediately back and it would be the sole responsibility of the Eureka Forbes Company if any health problem occurs because of not providing timely servicing of the purifier.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.


Regards,
Eureka Forbes Team

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