Eureka Forbes — Indifferent Treatment from Service Provider, Suri , Birbhum, WB-731101

Address:Birbhum, West Bengal

We purchased a Water Purifier with Unit Serial No: 6002731 After Installation of new product they advised us to purchase Iron remover. So, We purchased. On next service, they advised us to purchase a Candle and a Tap, So, We purchased. On next event they advised us to make an AMC, So, we made an AMC. More than a year elapsed, since then no person from their Centre neither came / enquire nor gave any service to the Product. After a series of contacts with them a person came and advised us to change again this or that costing nearly Rs:5, 000/= May We humbly ask, what is AMC for ? If for every visit We have to pay then please change the name of product from PANI KA DOCTOR to MONEY SNATCHING DOCTOR.
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Hi Nazib,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long-term relationship with you.

Regards,
Eureka Forbes Team

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